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The role

The Channel Manager will assume responsibility for Learning Pool’s business conducted via or in collaboration with business partners worldwide. Through organic growth and acquisition, Learning Pool has a wide range of existing partner relationships which include referral partners, resellers, value added resellers and local end-customer influencers. The Channel Manager will help to harmonise our working practices across this group to improve commercial outcomes and build our channel growth strategy.

This role has both the remit and opportunity to deliver significant benefits to the business over the short and long term; particularly as we execute our strategy for growth acceleration in the North American region.


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Key responsibilities

 

 

  • Work quickly to understand Learning Pool’s current indirect channel relationships including commercial, contractual and operational similarities and differences
  • Collaborate with the commercial, legal and product management functions to standardise partner processes and practices where possible; incentivising growth, maximising simplicity and minimising risk
  • Work with the CCO and the senior management team to design a global channel growth strategy that builds on Learning Pool’s existing commercial goals, strategy and vision
  • Use existing Learning Pool colleague knowledge and introductions to develop positive personal relationships with key contacts in each partner
  • Lead the execution of the agreed strategy with the support of a virtual team across the business
  • Enable and support partners to maximise their success with Learning Pool’s unique propositions, providing useful feedback to product management and commercial functions
  • Deliver timely contract renewals where all opportunities to generate incremental revenues have been fully explored
  • Maximise the opportunity to deliver high quality partner and end customer case studies
  • Make full use of the company’s CRM platform (Salesforce) to ensure this is up to date at all times with opportunities and partner information
  • Report progress against the strategy regularly to the business

 

 

 

Person specification

Required:

 

  • Everything you do will be underpinned by delivering an exceptional customer experience and ensuring our partners and end customers can demonstrate the value of working with Learning Pool
  • At least two years of experience and responsibility for indirect channel management in a B2B software environment
  • Willingness to travel regularly on a global basis, particularly to North America
  • Commercially driven and strategically focussed with a proven track record of meeting stretching targets
  • Strong organisational skills and keen attention to detail
  • Strong communication, interpersonal and presentational skills with aptitude in identifying and building influential relationships
  • Impeccable integrity, work ethic and personal values aligned to Learning Pool’s (We’ve Got Your Back, Let’s Build to Grow, Do The Right Thing)

 

Preferred:

    • Working knowledge of a range of channel management, incentivisation and forecasting methods that will span Learning Pool’s partners and our own direct sales team
    • Ideally located within commuting distance of Nottingham or Derry
    • A strong understanding of SaaS based software practice, preferably in a learning technologies environment

 

 

About Learning Pool

The Learning Pool team is filled with people who have a real passion for what they do and have a fresh approach to partnering with our customers. One that makes a real difference with a 98% customer recommendation rate. With 200 people across six offices, we are a full-service online training and analytics provider, offering courses, tools, and content creation to over 750 organizations and 2 million learners.

With the largest and most flexible catalogue of learning content on the market, we deliver a highly customized learning experience, at a fraction of the cost of a bespoke project.

We support organizations globally with their training blend, including personalized learning, gamification and AI-driven performance support.

Learning Pool is a recent Learning Technologies Company of the Year, received the Customer Focus Award at the Institute of Customer Service, is listed annually in the Sunday Times Best Companies to Work For and is a Gold Investors In People company. In addition, the company is the only Core Leader offering Lower Total Cost of Ownership solutions in the 2019 Fosway Digital Learning 9-Grid.

 

 


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Apply for this Position

Channel Manager, UK based
*The closing date for this role is 31st January 2020*

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