After considerable discussions with their Learning Pool Account Manager, Anthony Valdez, CSU committed to implementing Learning Pool’s Stream LMS. Doing so came with a lot of questions about how a new version would impact their users’ ability to do what they need to do on a day-in/day-out basis.
An up-to-date site gave CSU more than just the latest features. An up-to-date site is more secure and stable, has fewer bugs, offers better performance, and is more compatible with other systems. It also set the stage for everything CSU had planned next.
A New Site Theme
During the site upgrade discussions, CSU expressed concern that their current theme wasn’t keeping students engaged and involved. Learning Pool recommended its Altitude theme to slim down the interface and make it more inviting through the use of blocks, slide-out menus and more. Altitude also helped Chicago State to achieve its vision of a user experience that more seamlessly mirrored the school website. “Colors, logos, and other branding elements were really important to creating a smooth transition from their website to their learning environment,” says Mr. Valdez.
CSU’s administration was careful to get all of their stakeholders involved and invested before launching the new theme. They also timed the update between semesters, when it would cause the least amount of disruption. CSU’s careful planning and willingness to try something new have made the launch of the theme a success. “Chicago State was easy to work with,” said Kimberly King, Learning Pool Solution Architect. “They were very open to our ideas.”
Reporting and Analytics
CSU also expressed concern about its ability to monitor and report on key success metrics, namely engagement and learner retention. Learning Pool recommended a partner solution, IntelliBoard. Intelliboard allows users to quickly generate intuitive (and attractive) visualization of all of their data, making it easier for CSU to make data-informed decisions. “CSU is thoroughly enjoying Intelliboard,” says Mr. Valdez. “It’s giving them all of the metrics they need with a particular focus on retention.”