Healthcare at Home is the UK’s leading full-service, clinical provider of healthcare out of hospital. It specialises in complex medicines and care including for cancer and those patients who have undergone transplants.
At the heart of the company is unrivalled behavioural insights and data research founded upon nearly one million patient interactions.
Due to the nature of its business, Healthcare at Home is audited on a regular basis and is required to demonstrate compliance with various policies and procedures.
They recognised that they needed to be able to ensure all staff were adequately trained and their training data was fully linked with their mandatory policies. In an ideal world, all learning would also need to be documented and stored together in one place.
Previously, when it came to providing online learning, the company had purchased ad-hoc courses from various sources. With no internal learning management system, it was difficult to monitor and report on what training had taken place.
Healthcare at Home identified that a suite of easily accessible learning content, that mapped to their compliance requirements and that would provide a record of learning for each member of staff, was required.