Hertfordshire County Council chose Learning Pool as their LMS provider, owing to their huge amount of experience in delivering learning platforms for local governments. They opted for Learning Pool’s LMS because of its robust reporting and audience management functionality.
Primarily, the LMS needed to deliver elearning modules to employees across the organisation – both external modules and content created in-house using the Adapt authoring tool and screen recording software. However, Hertfordshire County Council quickly realised the benefits of using the system to host and manage their face-to-face courses, bringing together both online and offline content into a single blended learning solution.
The platform, iLearn+, replaced Hertfordshire County Council’s previous system, whereby learning was spread out across the organisation, making it difficult to track and manage.
As well as this, the platform incorporated the HR system, meaning that learning and HR activities are now managed through a single platform, making for a more user-friendly experience for employees and administrators alike.
They also have a corporate offer, covering topics such as how to make the best use of public money, offering great customer service, digital skills training, equality and diversity, management and leadership, health and safety and a resilience area to support mental health and wellbeing.
The flexibility of the LMS has made it easy for learning leaders within specialist teams to create and add their own courses according to their own standards and regulations. For instance, the adult care services division can choose courses from Learning Pool’s elearning course catalogue which are appropriate for their care certificate standards, ensuring that all employees get the specialist training they need.
The topics delivered via iLearn+ are very varied, ranging from a full onboarding programme for all staff (including a pre-joining area to introduce them to the organisation) with a nine-module e-learning checklist to get new starters up to speed in areas such as data protection, fraud, cybercrime and health and safety.