Moving to a blended approach of virtual classrooms using Stream Learning Suite and some face-to-face programs has enabled Lumina Learning to combine multiple regional courses into one consistent program. Stream’s translation capabilities has meant that Lumina Learning’s Virtual Qualification is currently available in Dutch, French, German and Japanese with additional languages to be available soon.
The innovative design and blended delivery of the qualification programs has enabled the exchange of ideas, perspectives, and shared experiences with a more diverse group of participants than would have been possible face-to-face. Practitioners have also been able to easily replicate the approach with clients using the skills learned and the learning objectives developed in Stream.
Prior to the pandemic, Lumina Learning typically ran one public face-to-face qualification every two to three months in the UK, with an average of seven participants. However, since the implementation of Stream, the organization has run nine qualifications in a 14-month period with an average of 9.5 participants per program.
Furthermore, as a response to cost savings by offering a blended approach to learning, Lumina Learning was able to offer its qualification programs at a discount to Practitioners since the start of the pandemic. As additional Practitioners became qualified and felt confident to deliver the Lumina workshops to clients as a result of a well-designed piece of learning, Lumina Learning has identified an excellent recovery in its points revenue between 2020-2021.
Looking to the future
Lumina Learning continues to evolve the qualification based on feedback from participants on the current design and the support available throughout the program.