NLI approached HT2 Labs (now part of Learning Pool) with the intention of applying Stream’s (formerly Curatr) Social Learning principles throughout their online coaching program – not just their live teleclasses. The coaching program requires participants to complete a series of readings/exercises designed to help prepare them for the teleclass experience.
In the past, these took place in silo with little-to-no insight into participant performance. NLI looked to Stream as a means of keeping the conversation going and creating a space where resources, including the facilitators, were available for support.
Providing their coaching solution to a trusted client of six years, NLI had four key challenges they sought to overcome:
1. To create a socially engaging experience throughout learning that facilitates the curation of ideas, thinking and examples and moves learners from siloed thinking to application of tasks/exercises.
2. To create a cohesive learning experience that blends synchronous and asynchronous learning into one.
3. To leverage xAPI data in order to measure the impact of their coaching program and guide future decision-making.
4. To automate and scale manual administrative processes for NLI and their client.
As well as this, NLI and their client wanted to understand the impact of the program and find a new way to scale it globally. Together, they have run several versions of their coaching solutions, whereby past solutions required on-site face-to-face learning along with teleclasses (typically live seminars accessed via telephone).