Coaching for Success

Coaching for Success elearning module

 

 

In this module, we will start to look at how contact center team managers can better coach their teams and the skills needed to do so. We will diss the skills and tools needed to succeed.

Learners will understand the key ingredients for managing, leading and inspiring a team working in a modern-day contact center. we will equip them with the tools and techniques they need and the confidence to deliver.

 

Get your free trial