As a social care worker, you have a duty of care towards the people you support. This means that you have a duty to keep them safe from harm. You can do this by working safely, managing risks, safeguarding individuals and treating information confidentially.
This elearning module will introduce you to best practice in managing dilemmas, dealing with complaints, handling and reporting incidents, legislation and ways of working. Care workers will feel empowered to handle difficult situations that arise within their duty of care, such as complaints and incidents. They’ll also know the measures to take in preventing these situations from arising in the first place, but learn from them when they do occur.
This module is available in our Social Care elearning Catalogue, trial for free today.
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