Emotional intelligence (EI) is the ability of individuals to recognize their own and others’ emotions, to discriminate between different feelings and to use this information to guide thinking and actions. Studies have shown that people with high levels of emotional intelligence have greater mental health, exemplary job performance and more potent leadership skills. By the end of our Emotional Intelligence module, the learner will understand how EI can increase their self-awareness, help them to work with others and improve their professional performance.
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