hospitality content

Hospitality and Retail Library

Significantly reduce your training costs and deliver an outstanding customer experience with our editable and engaging library

Customer experience continues to drive competitive differentiation with socially-empowered clients demanding immediate and personalized service quality.

Our learning design experts collaborate with the Institute of Hospitality and SMEs to create engaging and innovative online learning that develops your workforce and drives measurable business improvement.


Gamification and a story-driven design bring real-world scenarios to life, helping to reinforce learning through knowledge application.


Built-in refresher training shortens time spent on recurring compliance training and content can be drip-fed to keep training requirements simple.


Learning Pool-authored content allows you to add your branding, change images, edit colors and fonts, reference internal policies, and emphasize your message to make the course content truly your own.

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Hospitality and Retail Library Collections

Our Hospitality and Retail library is engaging, interactive, and accessible on any device, ensuring your people are trained on doing the right thing.
  • Customer Experience
  • Legal and Responsible
  • Food Safety
  • Retail