Learning 2022, the premier event for learning leaders, returns to Orlando on November 6 – 9! Learning 2022 takes a leadership-oriented view of strategies, technology, and trends with an eye toward developing necessary skills for leaders at all levels. Whether you are an experienced or aspiring learning leader, Learning 2022 is the destination to take your leadership career to new heights with 120+ sessions, unique learning experiences, and opportunities to grow your network.
Join us for a Learning Stage session
Empowering Corporate Culture Through Inclusion
Monday 7th November | 1:45 pm – 2:45 pm (EST) | with Sharon Claffey Kaliouby (VP of Strategic Alliances at Learning Pool )
Data proves that companies with greater diversity outperform their more homogeneous counterparts. It’s important for leaders to set the tone regarding DE&I (EDI) and to provide L&D programs fostering inclusion and encouraging more diversity in the workplace.
This session will celebrate women in learning, the value of Thirty Under 30 cohorts, the importance of empowering women leaders, gender equality, and the growing need to value and support the ‘seasoned’ (over 30) employee. We’ll also discuss conscious and unconscious bias and how to help create a more inclusive culture in organizations.
Cruising to Success – The Journey to Extraordinary
Wednesday 9th November | 8:00 am (EST) | with Dr Page Chen (Chief eXperience Officer at Learning Pool) and Amber Miles (Global Contact Center Training Development Team for Royal Caribbean Group)
Royal Caribbean Group is the world’s second-largest cruise holding company building on a proud history of innovation. Leveraging this culture of innovation, Royal Caribbean has successfully built out a future of learning for the hospitality industry. Throughout this session, we will demonstrate how Royal Caribbean has solved the challenge of training a dispersed call center population – without them ever taking step onto a ship – by embedding learning in the daily workflow. Key elements of this strategy include engaging visuals, audio in a multilingual environment and expertly positioned compliance programs to ensure minimum effort with maximum impact.
This session will reveal the trust, truth and tribulations of a decade-long partnership. When navigating growth, technology migrations, and global pandemics, what are the key elements to leveraging the vendor’s expertise as a vital extension of your own Learning & Organisational Development team.