Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training.
The Money and Pensions Service (MaPS) is an arms-length body sponsored by the Department for Work and Pensions, working to help individuals get the most from their money and pensions by offering the information and guidance they need to make effective financial decisions.
Adopting a blended learning strategy, MaPS enlisted the help of Learning Pool to build and host an online learning program targeted at ‘Money Guiders’ who, in the course of their work, help customers with money problems that have arisen through life events such as illness or disability, redundancy or bereavement.
Hosted on Learning Pool’s Stream LMS, the Money Guiders blended learning program is aimed at developing the skills, knowledge and competencies of practitioners delivering money guidance, as well as raising its profile and the quality of its delivery.
As part of a blended learning strategy, which includes certified assessment, the online learning is based on the Money Guidance Competency Framework, which was developed alongside practitioners so that it reflects the depth and breadth of what is possible in the money guidance space, as well as defining the capabilities individuals need to deliver it well.
Using Stream Authoring to author its content, the online program is divided into three tiers which cover core foundation skills and technical domains divided into 12 subject areas, including budgeting, borrowing, benefits and pensions. This constitutes over 18 hours of online learning that incorporates ‘talking head’ videos of real practitioners, explainer animations and in-depth interactive learning scenarios.
Fiona Ellis, Sector Skills Strategic Learning Lead at Money and Pensions Service said, “Money guidance most often forms a small part of a practitioner’s broader support for customers with varied and complex needs. Many don’t have access to training and professional development opportunities to build the skills and confidence they need for the money guidance ‘slice’ of their role. Stream LMS has helped combat this massively with the blended learning strategy.”
In 2021 MaPS carried out a pilot phase of the blended Money Guiders program to create and test resources, including the online learning elements developed in collaboration with Learning Pool. The level of participation during the pilot phase already indicated high levels of engagement and the content was well-received by both practitioners and partner organizations.
Fiona also said, “We are delighted to continue working with Learning Pool in 2022 as the blended learning program plans to launch phase two focusing on strengthening and growing all elements of the program including the online learning. We will develop training linked to the more complex and technical tiers that were not available during the pilot.”
You can learn more about the Money Guiders program here.
About Learning Pool
Learning Pool empowers workplaces to deliver extraordinary learning outcomes with its comprehensive suite of innovative technologies. Supporting the evolving ambition of more than 1,400 businesses investing in learning experiences for over 5 million global learners, Learning Pool’s suite provides everything needed to build, manage, and deliver workplace learning.
The company offers an unparalleled customer experience, delivered by more than 400 expert colleagues based in the UK and USA, working to bring each customer’s unique vision for learning and development to life.
In the last year, it has featured on 17 eLearning Industry lists for excellence in its field, received Gold at the 2021 Brandon Hall Excellence Awards, for Best Advance in Learning Technology Implementation and double Gold in the Stevie Awards for Outstanding Customer Service.
Recognized as a Strategic Leader in the Fosway 9-Grid™ for Digital Learning, wherever you find ambitious workplaces investing in their people, you’ll find Learning Pool.
About the Money and Pensions Service
The Money and Pensions Service (MaPS) is here to ensure every person feels more in control of their finances throughout their lives: from pocket money to pensions. When they are, communities are healthier, businesses are more prosperous, the economy benefits, and individuals feel better off. MaPS delivers free and impartial money and pensions guidance to the public through MoneyHelper, which recently brought together legacy services the Money Advice Service, The Pensions Advisory Service and Pension Wise.
MaPS is working to make sure the whole of the UK understands that financial, physical and mental health are all deeply connected. MaPS’ role is to connect organisations with the shared purpose of achieving the five goals set out in the UK Strategy for Financial Wellbeing.
MaPS support innovation so that everyone can use the most effective methods to help people feel more in control of their money, targeted at those most in need and inclusive of people from all backgrounds. MaPS is an arm’s-length body sponsored by the Department for Work and Pensions (DWP).