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Lauren Bradley
Product Manager – Content Library
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Libraries News
Adaptive Content Ready for UK & EU Customers
Using Poet & Scholar, we’ve developed learning that adapts to the learner.
These course titles and micro assets are available to purchase on a course-by-course basis so that organisations can access only the material that is relevant to their needs. More titles will become available later this year including Reporting and Non-retaliation and UK Whistleblower.
We’ve detailed the new titles below and you can Visit showcase to discover the full details on these new course titles. If you are an existing Learning Pool customer, please contact your Account Manager to discuss your options.
Find out more on Learning Pool New Compliance Blog
New Adapt Builder Title Releases
Empowering Women Masterclass – an Off the Shelf Experience
Enable your Organisation to develop and improve understanding on how a diverse workforce & female empowerment can be a competitive advantage in your workplace.
It’s an opportunity for women in your business to come together to share knowledge, best practices, and tips, exchange ideas to grow their network for career development; and to help facilitate the same for their colleagues.
Created with our SMEs expertise and our Learning Design experience – This experience is More than Collections, modules and resources. We’ve built a full end to end solution so that organisations don’t need to.
Included as part of Empowering Women Leaders OTS LXP Experience*:
| Collections | OTS Content included, added to Stream Authoring: Adapt builder
|
| Adapt Builder | Editable Content Access |
| Digital Assets | Digital Assets built into the OTS Experience
|
| OTS Experience | Structuring and scaffolding of learning experience within the LXP platform:
|
*Other products or services may be required as part of your requirements
Find further details on Showcase: Empowering Women Leaders
Leadership Knowledge Refresh
We’ve refreshed our Leadership Knowledge collection with new content! We’ve been working with some fantastic SMEs that specialise in every aspect of Leadership. They have helped refresh the collection with 11 new titles that fit our intention of upskilling and Strategising as a experienced Leader or Manager.
The new titles are short, sharp and come with some great insight, resources and challenge learners to ensure they are doing the right thing by their team, themselves and organisation!
The titles are:
- Becoming an effective leader
- Becoming an effective manager
- Developing your leadership style
- Finance for non-finance managers
- Goals and Objectives
- Strategy: What is a Strategy
- Strategy: How to develop a strategy
- Strategy: How to implement a strategy
- Personal Branding
- Problem Solving and Decision Making
- Change – your role as leader
Major thing to note: The content that is currently in Leadership Knowledge will remain in Adapt, available to use until End of Feb 2023. The titles are no longer shown on Showcase. They will then be retired from Adapt with the new content only remaining as the content offer.
Find further details on Showcase: Leadership Knowledge
Enhancement of Digital Leadership Collection
Do you email your customers? Do you have a website or social media site that promotes your organisation internally or externally? Every organisation communicates with it’s customers online in some format. We believe that every interaction with a customer is a living the values of your organisation and highlighting your marketing and brand.
Our Digital Leadership Collection is now a full Digital Toolkit of Marketing Training, Resources and Practical tips. We’ve added 7 New Titles that enhance the collection and bring it up to the next level of training!
The new titles are:
- Content Marketing
- Direct Marketing
- Email Marketing
- Video Advertising
- SEO
- Marketing Budget
- Web design
Find further details on Showcase: Digital Leadership
New Poet & Scholar Title Releases
Hazardous Waste [Poet & Scholar]
“Hazardous Waste” introduces employees to what hazardous waste is and the characteristics that make waste hazardous. The learner is introduced to hazardous waste label requirements and how to use safety data sheets when working with hazardous waste. The course provides an overview of how to properly handle, segregate, store, and dispose of hazardous waste and how to respond to spills, leaks, or other releases. Lastly, this course empowers employees to speak up about any unsafe behaviour that they witness or suspect.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/hazardous-waste
Safe Driving [Poet & Scholar]
Buckle up and get ready to hit the road! Along the way, employees will learn how to prepare, plan, and practice driving safely. “Safe Driving” provides an overview of the preparation and planning they should take for themselves and their vehicle before driving. Additionally, the course includes information on safe driving habits, the importance of avoiding distracted and impaired driving, and avoiding phone use while driving. The course concludes with sections on responding to driving incidents and empowering employees to report unsafe practices.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/safe-driving
Bystander Intervention [Poet & Scholar]
“Bystander Intervention” empowers employees to help facilitate a workplace free from harassment and improper conduct by encouraging them to take action. The course teaches employees to identify unwelcome conduct and use recommended intervention strategies and skills to respond to that behavior. Lastly, this course offers instruction on how to report any incidents employees witness or become aware of.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/bystander-intervention-3
Preventing Workplace Harassment: US Edition [Poet & Scholar]
“Preventing Workplace Harassment: US Edition” provides employees and managers with the knowledge and best practices to recognize, prevent, and report behavior indicative of discrimination and harassment. The course covers what constitutes harassment, including the role played by unconscious bias, as well as who can be a harasser and where harassment can take place. Employees are given clear direction on the importance of behaving professionally while on the job, including work interactions away from the office and online. Additionally, employees learn to identify harassment based on protected characteristics (race, religion, national origin, age, disability, sex, and other characteristics) and the forms sexual harassment can take (hostile environment and quid pro quo). Learners receive instruction on preventing workplace bullying and engaging in bystander intervention, and the course also includes sections on reporting in good faith and non-retaliation. This course uses branching technology to deliver state-specific content for Delaware, Maine, Illinois, and New York and to deliver content specific to managers regarding their additional responsibilities when it comes to recognizing, preventing, and responding to harassment.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/preventing-workplace-harassment-uk-edition
Preventing Workplace Harassment: Global Edition [Poet & Scholar]
“Preventing Workplace Harassment: Global Edition” provides employees and managers with the knowledge and best practices to recognize, prevent, and report behavior indicative of discrimination and harassment. The course covers what constitutes harassment, including the role played by unconscious bias, as well as who can be a harasser and where harassment can take place. Employees are given clear direction on the importance of behaving professionally while on the job, including work interactions away from the office and online. Additionally, employees learn to identify harassment based on protected characteristics (race, religion, national origin, age, disability, sex, and other characteristics) and the forms sexual harassment can take. Learners receive instruction on preventing workplace bullying and engaging in bystander intervention, and the course also includes sections on reporting in good faith and non-retaliation.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/preventing-workplace-harassment-global-edition-2
Anti-Corruption: UK edition – Facilitation payments prohibited [Poet & Scholar]
Pack your bags; you’re going on a trip around the world! Along the way, you’ll receive guidance on which types of payments are and aren’t permissible under anti-corruption laws and organizational policy. You’ll also receive instruction on conducting third-party due diligence, identifying red flags, and monitoring third-party partners conducting business on the organization’s behalf. Lastly, this course outlines recordkeeping requirements and best practices and offers direction on how to report real or suspected violations.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/anti-corruption-uk-edition-faciliation-payments-prohibited
Anti-money laundering and combating terrorist financing: UK edition [Poet & Scholar]
“Anti-Money Laundering and Combatting Terrorist Financing” provides employees with guidance around how to detect and prevent these financial crimes. The course covers what money laundering and how it typically occurs; it also emphasizes know-your-customer due diligence, complying with sanction programs, and identifying red flags as integral to preventing money laundering and terrorist financing. Lastly, employees receive instruction on recordkeeping and reporting suspicious activity.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/anti-money-laundering-and-combatting-terrorist-financing-uk-edition
Building an ethical work environment: UK edition [Poet & Scholar]
“Building an Ethical Work Environment” teaches employees how to recognize and avoid unethical behavior in the workplace. The course identifies risk factors and rationalizations that are often associated with improper conduct, and provides guidance on navigating ethical dilemmas, specifically through unbiased decision-making and treating others fairly. Lastly, the course explains the procedures for reporting violations of organizational policies or the law.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/building-an-ethical-work-environment-uk-edition
Diversity, equity, and inclusion: UK edition [Poet & Scholar]
“Diversity, Equity, and Inclusion” empowers employees to facilitate a workplace where everyone feels respected, supported, and well-positioned to succeed. The course offers guidance on ways to embrace diversity, equity, and inclusion in the workplace—such as appreciating differences and valuing others for the contributions they make. This course has an additional category for managers, which focuses on ways that managers can support their organization’s commitment to diversity, equity, and inclusion—such as leading by example and using objective criteria when hiring and assigning work.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/diversity-equity-and-inclusion-uk-edition
Ensuring data privacy: UK edition [Poet & Scholar]
“Data Privacy: Global Edition” emphasizes the importance of protecting personal and confidential information, and the best practices for doing so. Employees will learn to identify what constitutes personal and confidential information—including employee, customer, and organizational data—and what behaviors are consistent with respecting individual data privacy rights. This course also presents data privacy best practices with regards to handling portable and electronic devices, managing passwords, and recognizing and addressing phishing attempts. Employees are taught about the data privacy risks associated with working with third parties, and how to mitigate the risks of careless disclosure by taking precautions with their personal conduct. Finally, the course covers how to recognize and respond to data privacy incidents, the importance of prompt reporting in light of breach notification and disclosure requirements, and the protection from retaliation for reporting. This course contains optional content that is specific to the General Data Protection Regulation (GDPR). This content can be removed.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/ensuring-data-privacy-uk-edition
Navigating conflicts of interest: UK edition [Poet & Scholar]
Get ready for a busy day of video calls! In this video conferencing-themed course, learners will meet various employees and navigate some common business challenges. They’ll learn to recognize conflicts of interest and appropriately address them. Employees will also receive direction on how conflicts can arise, including how to distinguish between real, apparent, and potential conflicts of interest. In addition, the course instructs employees on how to navigate conflicts in the contexts of business courtesies, personal relationships, secondary employment, and outside investment, ownership, and membership opportunities. Finally, the course provides guidelines for reporting and resolving conflicts of interest. This course has an additional category for managers, which focuses on the unique role and responsibilities of managers when it comes to encountering, identifying, and addressing conflicts of interest.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/navigating-conflicts-of-interest-uk-edition
Living by our code: UK edition [Poet & Scholar]
In this course, employees will learn about your organization’s Code of Conduct and gain the essential information they need to know to comply with organizational policies and the law. This training provides guidance on ethical decision-making and fair dealing, as well as best practices for navigating conflicts of interest and avoiding insider trading. It also emphasizes diversity and inclusion and harassment prevention as integral to a safe and respectful workplace. Additionally, employees receive direction on communicating professionally and protecting organizational resources, including confidential information, intellectual property, and company assets. Lastly, the course offers guidance on reporting violations of organizational policy and the law.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/living-by-our-code
Preventing sexual harassment: UK edition [Poet & Scholar]
“Preventing Sexual Harassment: Global Edition” covers what sexual harassment is, where it can occur, and who can be a harasser. In addition, the course provides guidance on identifying and preventing sex-based discrimination and harassment; emphasis is placed on sexual orientation, gender identity, gender expression, and pregnancy. Employees also receive instruction on how to report sexual harassment as well as bystander intervention. This course has an additional category for managers, which focuses on preventing and responding to sexual harassment. In particular, the category emphasizes the importance of educating employees, monitoring the work environment, and leading by example. Managers also receive direction on responding to reports of sexual harassment in accordance with organizational policy.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/preventing-sexual-harassment-uk-edition
Preventing workplace harassment: UK edition [Poet & Scholar]
“Preventing Workplace Harassment: Global Edition” provides employees and managers with the knowledge and best practices to recognize, prevent, and report behavior indicative of discrimination and harassment. The course covers what constitutes harassment, including the role played by unconscious bias, as well as who can be a harasser and where harassment can take place. Employees are given clear direction on the importance of behaving professionally while on the job, including work interactions away from the office and online. Additionally, employees learn to identify harassment based on protected characteristics (race, religion, national origin, age, disability, sex, and other characteristics), and the forms sexual harassment can take (hostile environment and abuse of authority). Learners also receive instruction on preventing workplace bullying and engaging in bystander intervention. The course concludes with sections on reporting in good faith and non-retaliation. This course has an additional category for managers, which focuses on preventing and responding to harassment. In particular, the category emphasizes the importance of educating employees, monitoring the work environment, and leading by example. It also provides direction on responding to reports of harassment in accordance with organizational policy.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/preventing-workplace-harassment-uk-edition
Preventing fair competition: UK edition [Poet & Scholar]
Whether it’s a game or business, it’s important to compete fairly. In this interactive course, learners progress through a board game (they even get to choose their game piece!) while learning how to comply with competition and antitrust laws and avoid anticompetitive behavior. “Promoting Fair Competition” provides a framework for competing fairly, with a strong emphasis on each employee’s individual impact on preventing violations of antitrust and competition laws. This course starts by ensuring employees can recognize anticompetitive behavior and intent. Next, learners receive instruction on recognizing and avoiding violations when it comes to group conduct among competitors (anticompetitive agreements) and single firm conduct (abuse of market power). Lastly, the course emphasizes careful and proper documentation and communication and teaches employees how to report known or suspected violations of organizational policy or the law.
Find further details on Showcase: https://lpshowcase.learningpool.com/lesson/promoting-fair-competition-uk-edition
Refreshes
Social Media for Business
This lesson covers what social media is and how it can be used to benefit your company by connecting with your customers. If you are new to social media, we suggest working through the lesson starting with WHAT IS SOCIAL MEDIA? then CONNECTING WITH YOUR CUSTOMERS before delving into some of the social media platforms to explore how they could be used. We round it all up with the BEFORE YOU GO page. However, you don’t have to go through the whole lesson! You can just go to the pages you need.
What did we do?
Full Design Refresh and Content Refresh – check it out on Showcase! Social Media For Businesses
Improvements & Fixes
Module/Lesson Updates
We’ve improved and updated the below modules by updating the terminology and legislative changes and ensuring all graphical elements are correctly presented.
We’ve improved and updated the below list by updating the terminology and legislative changes and ensuring all graphical elements are correctly presented.
- Level Up Your Listening (Coaching and Mentoring) has had Podcast Updates
- Financial Crime has had Statistic Updates and SME review