Waves

Author: 

Shannon Stewart
Associate Product Manager – Waves
shan[email protected]

Multi-tenancy

To make managing your organisation easier we have added the Multi-tenancy feature to Waves. Using only one login, Tenant Managers will be able to switch between organisations to:

• Manage campaigns and workflows
• Manage Learner jobs
• Manage email templates
• View email statistics

When assigned as a Tenant Manager with managed organisations, you will see the Switch Organisation button in the bottom left corner.

When you click on Switch Organisation you will be presented with a list of the tenants that you have associated with your tenant manager account:

Switch back to your main tenant by simply clicking on the Switch Organisation button at the top of the page.

Add ability to Tenant Manager role to copy Campaigns and Workflows across tenants

We have also added the ability for Tenant Managers to copy campaign and workflows from one tenant to another. Instead of recreating Campaigns and workflows for each organistion, you will now only need to build it once, and copy to each tenant as needed.

As a Tenant Manager, simply click on the copy button to the right of the Campaign or Workflow and then select the desired tenant. (LEAR-2269)

To enable Multi-tenancy and the ability to copy Campaigns and Workflows, please contact your Account Manager.