Conflict Resolution

Conflict Resolution

Conflict is an inevitable ingredient in any workplace, but it can actually be regarded as a good thing sometimes – it can show that people are engaged and committed, and it may help to drive positive change. The most effective and efficient workplaces are not necessarily those where conflict doesn’t arise, but those where conflict is handled constructively.

This module will look at the causes and types of conflict that can arise in the workplace. We’ll demonstrate best practice approaches to resolving issues, and show everyday measures that can help to prevent future disharmony.

Your learners will understand the different types of conflict that happen, be able to quickly highlight when conflict is happening and know how to resolve and prevent it reoccurring in the future.

Your Foundation Skills elearning demo includes access to:

1. Our entire Foundation Skills Catalogue

2. Customer learning management system examples

3. Our game based learning showcase

4. Totara Learn

5. The Learning Pool Academy

6. Adapt Builder

7. Custom Content zone

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