Conflict is an inevitable ingredient in any workplace, but it can actually be regarded as a good thing sometimes – it can show that people are engaged and committed, and it may help to drive positive change. The most effective and efficient workplaces are not necessarily those where conflict doesn’t arise, but those where conflict is handled constructively.
This module will look at the causes and types of conflict that can arise in the workplace. We’ll demonstrate best practice approaches to resolving issues, and show everyday measures that can help to prevent future disharmony.
Your learners will understand the different types of conflict that happen, be able to quickly highlight when conflict is happening and know how to resolve and prevent it reoccurring in the future.
1. Our entire Foundation Skills Catalogue
2. Customer learning management system examples
3. Our game based learning showcase
4. Totara Learn
5. The Learning Pool Academy
6. Adapt Builder
7. Custom Content zone
+44 (0) 207 101 9383
US (857) 284-1420
+44 (0) 345 074 4114*
US (+1) 844 238 5577
* call charges vary depending on your provider