Our Housing elearning Catalogue is created in partnership with private, local government and not-for-profit housing organizations across the UK
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Keeping pace with change can be difficult which is why Learning Pool are constantly reviewing and updating our catalogues so you don’t have to. And when our catalogues grow and new modules are released, you can access them straight away, for free!
This module provides a brief overview of the changes introduced by the government through the Localism Act 2011, explaining what an Affordable Rent is and the circumstances under which one would be offered
A carer is someone who helps another person, usually a friend or relative, in their day-to-day life. It’s estimated that, in the UK, three in five people will become carers at some point in their lives, with the number of carers expected to increase by up to 60% over the next 30 years. This module looks at the characteristics that define a carer, including the roles of both young and adult carers. We demonstrate how to identify somebody who might be a carer and how you can help them to find support
The term ‘anti-social behaviour’ covers a wide range of incidents of crime, nuisance and disorder that make many people’s lives a misery – from litter and vandalism to public drunkenness or aggressive dogs, or noisy or abusive neighbours. This module will provide you with working definitions of ‘anti-social behaviour’ while using practical case studies to demonstrate common examples. We’ll look at the powers afforded by legislation, in addition to the benefit of working in partnership and making early informal interventions
The Asbestos Awareness module is aimed at property maintenance operatives and those who manage colleagues in construction settings. It will help you understand what asbestos is, as well as the health implications of exposure, where it is likely to be found in buildings and what you need to do if you suspect the presence of asbestos
A job application is not simply a matter of providing information to a potential employer. It is essentially an opportunity for you to persuade an employer you are the person they are looking for. This e-learning module will explain the various sections of a job application in more detail, giving you plenty of useful hints and tips along the way
The Coronavirus module presents a learner with background and facts to this new strain of virus, now known as novel Coronavirus (COVID-19). We have all seen the stories in the media, but do they really tell us what this virus is and how we can protect ourselves and others?
This module will outline what ESA is and will help you to understand the importance of following the descriptors when filling in the ESA50 form
The Localism Act 2011 brought about a number of changes to the way social housing is delivered, with the introduction of fixed term tenancies and an Affordable Rent product. This module provides a brief overview of the changes introduced by the Act, explaining what a fixed term tenancy is and why it has been introduced
The aim of this module is to help housing staff understand the unique condition of hoarding that some tenants may suffer from. It will help dispel the common idea that people who hoard are lazy or dirty and help staff to understand that it is a medical condition. By the end of the module, you will have looked at the different types of hoarding and the risks involved, how to communicate with people who hoard and the steps that are available to housing associations that have to deal with issues arising from hoarding behaviour
This module looks at past and present issues relating to social housing and the key aspects of social housing property management in an English context. It also examines the impact of social issues on the success of social housing and looks at the importance of effective partnership working
This module looks at past and present issues relating to social housing and the key aspects of social housing property management in a Welsh context. It also examines the impact of social issues on the success of social housing and looks at the importance of effective partnership working
This module will help you to understand what a learning disability is and the difficulties that people with learning disabilities face in everyday life. It looks at how you and your organization can improve written and verbal communication to ensure that your service is accessible to all
This module on Legionella Awareness is for HBE building maintenance operatives and those who manage colleagues in maintenance settings. The module will help you understand what Legionella is, consider the conditions for its survival in water systems and provide an overview of related legislation
When you become a tenant, you agree to pay your rent on time every month. This means you need to put aside the right amount of money each month for your rent, make sure you can pay your other bills as well, and avoid getting into a situation where you find it difficult to pay your rent. In this course, we’ll give you some tips on how to manage your money so that you can always pay your rent
When you become a tenant, you sign up to certain conditions, including paying your rent on time, looking after your home and being a good neighbour. This course is designed to help you manage your tenancy so that you can meet these conditions. If you’re always a good tenant, you’ll always have your home
The module is designed to raise your awareness of modern slavery and human trafficking and to help you recognise your role in identifying and reporting concerns in housing situations. You will learn to recognise the signs of modern slavery and human trafficking, and how best to deal with these situations, should you discover one
Setting professional boundaries helps to clarify the relationship between two parties, for example, housing association staff and service users; or the housing association and its staff. This module explores why professional boundaries are important and looks at how the rules may differ in your dealings with staff and service users
This module is aimed at frontline housing staff and others who may come into contact with adults at risk as part of their role. It shows how to identify an adult at risk, how to define abuse and the different types of abuse. It also looks at steps to take if you think an adult is at risk
This module is aimed at frontline housing staff and others who may come into contact with children at risk as part of their role. Learn how to recognise when a child may be suffering from abuse and what you can do to keep children safe
The thought of talking about racial inequality is often scary and daunting, which can lead to people avoiding the subject, becoming defensive or making assumptions. Following on from part 1 – ‘The Uncomfortable Truth’, this module provides learners with a toolkit to help with starting and carrying out these uncomfortable conversations in your organization.
Part 1 of a series of 2 modules, ‘The Uncomfortable Truth will take you on a journey through some real-life scenarios, as our Black friends and family discuss their experiences with racism and how it makes them feel. You’ll then look at the active steps you and your organization need to take to begin your anti-racist journey.
The module aims to give you the key information points on the government’s welfare reform programme and how it is likely to affect those to whom its provisions will apply. The philosophy underpinning the Welfare Reform Act is to get people off welfare and into work and that nobody should be better off on benefits than in work. The module covers the main changes and new measures
Having a good CV and a stand out cover letter are essential for securing that job interview. Your CV is the first chance you get to make a good impression on a potential employer, so it’s worth spending some time and effort to make sure that they are the best that the can be. It will make all the difference in getting the position that you want, so it must highlight your experience, skills and value. This module covers the basics of what should be in your CV and cover letter, how it should be laid out and structured and the major errors to avoid
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