Working With Customers Legally - Leadership Skills E-Learning Module

Every business has a ‘customer’ for their products or services and this Working with customers legally e-learning module will tell you everything you need to know about working with customers legally, including how to deal with customer complaints. This module looks at Chez Sebastien, a struggling restaurant. You will need to complete a range of tasks to win the coveted Travelguru Awards and help the business win back its reputation. Throughout the module, you will look at the rights of consumers and how you can help ensure your organisation is compliant with regulations.

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