Mark is a Software Developer in our Headstream team. He mainly works with our chatbot product Flo, to ensure it can respond to the customers conversational learning queries in a relevant manner.
Mark joined Learning Pool in 2016 as a placement student, which was his first experience in Learning Technology, predominantly working with the Totara product. In his final year of university, he developed a bot for his final year project, which helped him to transition into the Headstream and more specifically the Flo product when he returned as a graduate in 2018.
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