Our team is filled with people who have a real passion for customer satisfaction. Here’s a snapshot of the support our members enjoy:
Support from Learning Pool doesn’t enforce arbitrary limits – we’re committed to helping address the issues regardless of the cause.
The customer care you’ll get from our team is second to none. If something’s not quite right, or you just need guidance, we will work really hard to put things right.
Our promise, we’ll always:
With your own Learning Consultant, a project team behind you and full end-user support, we are with you every step of the way to make sure your journey with Learning Pool is a success.
We’re here to help and our free online training academy offers a fantastic, always-on resource to help you get the very most out of the solutions we provide.
Packed full of videos, demos and guides, you can take part in real-time activities such as live webinars, forum discussions and live chats and you’ll contribute to the development of the learning through online feedback and evaluation activities. The Academy is a really active forum with lots of peer support and of course, our support team are always on hand to answer your questions or show you the best way to do something.
Learning Pool customers use Totara Learn up to three times more than our competitors. The Academy and our unique support package plays a crucial role in making this happen.
Available from 08:00 to 20:00 Monday to Friday and from 09:00 to 17:00 on weekends and bank holidays. firstname.lastname@example.org
Available from 08:00 to 20:00 Monday to Friday and from 09:00 to 17:00 on weekends and bank holidays. +44(0)845 074 4114
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+44 (0) 207 101 9383
US (857) 284-1420
+44 (0) 845 074 4114*
* call charges vary depending on your provider