Beyond the Checkbox: How Learning Pool Creates Compliance Training That Works
October 31, 2024
Compliance programs provide education and training to address risk areas. So, how does a multi-award-winning compliance vendor like Learning Pool create courses that minimize organizational risk while maintaining a 98% client satisfaction rating?
As we dive into the details of our course library, you can view samples of any of our adaptive compliance courses here.
How do we create our courses?
Vendors vary in their approaches to course development, the types of data or metrics their courses generate, and the level of personalization in their training. Our approach focuses on delivering high-quality courses that assist practitioners in addressing specific risk profiles. We don’t believe in offering an excessively large library of courses; instead, we recognize that you will likely utilize only a fraction of those courses, as relevance is key to your organization. Therefore, we concentrate on aligning our offerings with our customers’ compliance risks.
Our instructional design philosophy centers on the idea that engagement is highest and retention strongest when adults learn by doing. Scenario-based training is the primary method we use to help you address risk, allowing your employees to navigate real-world scenarios and practice decision-making in a safe environment. Through personalized feedback, we clarify why a decision is or is not correct, coaching your employees to achieve 100% topic proficiency in simulation.
Courses are designed within an adaptive learning framework that customizes each experience for individual employees, adjusting in real-time based on their knowledge and performance. Employees who answer scenarios incorrectly will receive additional practice in areas where they struggle, through comparable alternate scenarios tailored to their level of understanding. Conversely, employees who consistently respond correctly can progress through the course more quickly and encounter more challenging scenarios. Ultimately, all employees achieve 100% proficiency in the same topics—they simply follow different learning paths to get there. The goal is to drive behavioral change and identify potential red flags before they escalate into risky situations in real life.
Why do we emphasize adaptive learning?
Taking an adaptive approach means that one well-developed course can cater to various employees, providing unique training based on roles, responsibilities, real-life experiences, and applied knowledge. However, “adaptive” doesn’t mean just branching or varying multiple-choice questions based on geography, job role, or other demographic data. It’s important to evaluate what “adaptive” truly means when evaluating compliance vendors. Our approach combines branching with true adaptivity, creating highly personalized learning experiences that cater to each employee’s specific role, risk profile, and performance within the course.
What compliance training topics do we cover?
When deciding which areas to develop courses, we prioritize topics that enable organizations to effectively mitigate ethics and compliance risk, deliver actionable guidance, and provide immersive scenarios that empower employees to be their most ethical selves. While our courses are grounded in global, federal, and jurisdictional laws and regulations—and undergo legal review—they are written in plain language, avoiding legalese. Our focus is on equipping employees with the knowledge they need to make the right decisions in their daily work.
We only choose to design a course if we know we can ensure it provides actionable content, humanizes compliance, doesn’t require minimal maintenance, provides immersive & engaging scenarios, and empowers employees to be their most ethical selves.
Our team curates a library of more than 100 full-length adaptive compliance courses on topics such as:
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Each course in our adaptive compliance library is platform-agnostic, though we offer a dedicated compliance platform. They’re also easily customizable with our authoring tool and regularly refreshed to stay current with the latest laws, regulations, and best practices. We maintain complete transparency about our adaptive courses library, which you can explore in our Learning Pool Showcase.
Our team consistently monitors legal and regulatory requirements and changes in the greater ethics and compliance landscape. We also engage in meaningful discussions with our customers about emerging risks and the topic areas that matter most to them. This fall, we were pleased to release a new course, Using Generative AI Appropriately, which addresses the growing use of AI in the workplace. This new course reflects our commitment to providing timely and relevant training on emerging compliance challenges. We believe that by educating employees on responsible use of generative AI, we can help organizations harness their potential while mitigating the associated risks.
Final thoughts
Education and training are important components of an effective compliance program, but not all compliance training is equal. At Learning Pool, we go beyond being just a compliance vendor; we develop right-sized, tailored courses that help you minimize organizational risk while providing critical behavioral data, all while achieving 98% client satisfaction.
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