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OnScreen Guidance

Released

Customize Guide start experience for end users

Authors will be able to provide a custom message to end users to help them take corrective actions.

Auto launch guides

Configure guides to run automatically when end users land on a specific page.

Support for ClientTrack

ClientTrack is a case management platform that gives customers means to improve their client experience by managing intake to exit, achieving improved outcomes, and reduce costs. Customers can now increased adoption of their ClientTrack platform by implementing OnScreen solutions on top of it.

Translations with AI updates

Authors can now translate any OnScreen Guidance content to different languages. They also have more customization options available during translations.

Support for translations to Italian and Japanese

AI Translations now support two new languages – Italian and Japanese.

Improved functional UI for Groups management

Performance improvement.

Support start and end time for announcements

In addition to dates, authors can also set the start and end time (with time zone) of announcements.

Scheduling support for announcements

Authors can now select from a list of pre-defined recurring schedules for announcements.

LXP is now supported with OnScreen Guidance

Product integration.

Coming soon

Bulk updates for Group management

Product feature

Infrastructure improvements to support large number of active users

Performance improvement.

Bulk user management

Product feature.

Better alignment for tooltips preview with actual rendering

Product feature.

Tooltips branding improvements

Product feature.

Considering

LXP integration with OnScreen without Extension

Enable OnScreen Guidance content to run on LXP admin site without the need to install OnScreen Guidance Extension.

Notifications and reminders for new assignments

Product feature

Tasks and Checklists

Assign set of tasks for end users to complete and track.

* This website may contain forward-looking statements that involve risks, uncertainties, and assumptions. All statements other than statements of historical fact could be deemed forward-looking statements, including any statements concerning new features, enhancements, or upgrades to our existing applications or plans for future applications. Actual results may materially differ.

Any unreleased services, features, functionality, or enhancements referenced in a Learning Pool document, roadmap, blog, website, press release, or public statement not currently available are subject to change at Learning Pool’s discretion and may not be delivered as planned or at all. Customers who purchase our applications should make their purchase decisions based upon features and functions that are currently available. Learning Pool assumes no obligation for any forward-looking statements.