“What really persuaded us was the quality of support and customer service promised by Learning Pool, and they have delivered on this promise. We get lots of great support not just with technical queries but also lots of advice with design, settings and ideas.”
"The support that we received from Learning Pool when launching the system was fantastic. It is great to have a dedicated go-to person on our account, who is proactive in suggesting new features. The online support available is also excellent, with really fast response times and help with building reports etc. The system is much more reliable than others we’ve used in the past and we have achieved 100% uptime. Overall, we have great confidence in the system."
"Working on the Safe@Sky learning programme has been a really positive experience and the Agile process has felt very seamless. Learning Pool did a really good job of scrumming the meetings and we achieved so much in the initial design workshop. It was a really cohesive group and the build process was very iterative, allowing us to respond to the user and the policy owner’s changes quickly. The design team was amazing and got a sense of the brand and what we were looking for and we were pleased to finish ahead of schedule."