Optimize employee performance
Help your people perform at their best with a smarter learning platform
Level up your workforce training with
data-driven learning
Deliver personalized learning experiences at scale with a learning platform that applies insights into who a learner is, what they know, and what they need to do in real-time. The result is more efficient, effective training and a team that’s ready to take on the challenges of today and tomorrow. By aligning learning to individual needs and business objectives, our learning platform is making workplace learning experiences smarter.
Implementing a new learning platform can be
daunting. With us, it’s simple.
A smarter approach to workplace learning
Our learning platform is powered by artificial intelligence, machine Learning, business intelligence, and more, improving outcomes while saving you time and money. It shortens time to proficiency, facilitates better retention, and generates deeper insight by automatically collecting countless data points and processing them in a way that makes it easy to take informed action in real-time.
Data-driven learning in practice
Your data security is our priority
Proud holders of multiple information security certifications, we follow information security best practices and continuously seek new ways to mitigate new security risks.
Our ISO27001: 2013 certification number is 188806
- ISO 27001
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- Derry (Certificate)
- Bicester (Certificate)
- Nottingham (Certificate)
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- Cyber Essentials – Learning Pool, OnScreen
- SOC2 TYPE2 (report available on request)
To contact our Information Security team, email [email protected]
Third-party audits
Learning Pool has completed an independent third-party audit of its management and data systems. This audit involves a rigorous review of our technology infrastructure and operational processes, and reflects our commitment to ongoing customer security. More information on ISO 27001 is available here.
World-class data centers
Learning Pool’s physical infrastructure is hosted and managed within Amazon’s secure data centers and leverages Amazon Web Services (AWS) and Amazon Elastic Compute Cloud (EC2) technology. The data is physically stored on servers in the UK and US and backups are completed every day with a retention period of 7 daily, 4 weekly and 12 monthly database backups. For file system backups, we have a 14 day retention policy.
Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards. Amazon’s data center operations have been accredited under:
- ISO 27001 and ISO 27017/8
- SOC 1, SOC 2 and SOC 3 / SSAE 16/ISAE 3402 (previously SAS 70 Type II)
- PCI DSS LEVEL 1
AWS also has given special attention in the USA and EU to comply with any new or changing regulations, such as:
- Sarbanes-Oxley (SOX)
- HIPAA
- Safe Harbor / Privacy Shield
- FISMA
- FEDRAMP
- DOD SRG
- EU Data Protection Directive (GDPR)
A full list of Amazon’s certifications is available here.
Secure transmission
All communication between Learning Pool servers and the client browser is secured using the Transport Layer Security (TLS) standard.
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- Learning Pool supports the most relevant and secure level of TLS (currently 1.2 and above).
- The connection supports encryption using AES-256 CBC with SHA256 for message authentication and ECDHE RSA as the key exchange mechanism.
Password storage
All user passwords are hashed. “Hashing” passwords means we don’t have access to the original passwords, nor does anyone else. So even if our databases were ever compromised, every individual password would remain secure.
Penetration and vulnerability security
Learning Pool conducts annual third-party penetration testing on its systems to validate that no technical vulnerabilities have been missed. Executive summaries are available on request.
Our learning platform blends the operational efficiency of an LMS with the learning experiences of an LXP, all while seamlessly integrating with all components of a true end–to-end learning ecosystem.
Site management
- Roles and permissions
- Dashboards
- Two-factor authentication
- Child organizations
- Onscreen guidance
User management
- Custom profile fields
- Frameworks
- Dynamic group management
- Group-based access and visibility
- Multiple job assignments
- Job roles
Data management and analytics
- xAPI data manager
- Admin reporting
- My team reporting
- Analytics
Learning management and gamification
- Leaderboards and XP
- Badges
- Recurrence and Re-completion
- Multi-level courses
- Skills & Levels
- Event management
- Admin- and learner-assigned playlists
- Manager sign-off (and OTJ)
- Continuous professional development
- Social intelligence dashboard
- Chatbot
Search and discover
- Standard and advanced search
- Discover page
- Promoted learning experiences
- Discover filtering by skills
Content
- Content credit
Campaigns and communications
- Standard emailing
- Standard In-platform notifications
- Mobile app
- Automation
Content authoring and publishing and management
- Resource management library
- Rapid authoring
- Authoring
E-commerce
- Stripe payment
- Vouchers
- Discount codes
Look and feel, languages
- 41 supported languages
- Custom color scheme and logo
- AI translations
Skills builder
- Automatic and manual content skill tagging
- AI-generated ontology
- Organization specific skills
- Detailed skill profile
- Learning recommendations
- Knowledge exchange
- Personal development plan
- User-based curation
- Manager learning view
- Advanced skills analytics
- Job role skills market data
- Manager/Workforce talent view
- Internal mobility
- 70/20/10 development recommendations
- Workforce/Succession planning
- Team readiness
Extend the impact of learning
A smarter approach to integrations ensures a variety of ways to connect the dots between learning and business operations. Enable seamless data flow, embed your choice of content, connect learning to your operations via your Human Capital Management (HCM) systems, BI tools, ecommerce platforms, and more.
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