Customer Education Hub

Welcome to the Customer Education Hub, your launchpad for success! Discover all the educational resources, training, and support you need to master your Learning Pool solution and drive real business results.
Elucidat + Learning Pool + WorkRamp

Welcome Elucidat and WorkRamp to the Learning Pool family

We’re excited to welcome Elucidat, an award-winning cloud-based authoring platform, and WorkRamp, an AI-first LMS for SMB and extended enterprise use, to the Learning Pool family.

Together, we now offer the industry’s first truly end-to-end learning ecosystem — bringing authoring, delivery, enablement, skills, analytics, and AI together in one connected experience.

Discover what this means for your organization

Support and learning, stage by stage

Navigate your Learning Pool journey with ease and make the most of our resources.
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Learning resources

The Learning Pool Academy

Access learning resources across our full product set to build your knowledge and stay up to date.

Don’t have an account? Contact your Customer Success Manager or Learning Pool contact to get set up.

 

Access the Academy

Learning Pool Helpcentre

Our online resource providing step-by-step user guides and technical documentation for all our products.  No log-in required.

Access the Helpcentre
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Academy Wednesdays

Join us weekly for a concise look at new Learning Pool Platform features, Academy updates, and live Q&A. Each session is designed to be an informative and engaging resource, helping you get the most out of your platform.

We go live every Wednesday at 4pm GMT / 11am ET / 8am PT.

Register now View our webinar calendar

Your partner in success

Your dedicated support team is here to ensure you get the most out of your investment. From technical questions to strategic advice, we're with you every step of the way.

  • 24/7 support: Access our knowledge base, FAQs, and submit tickets anytime through our customer support centre.
  • Dedicated account management: Your account manager is your strategic partner, helping you align the platform with your business objectives.
  • Regular check-ins: We proactively connect with you to review performance and ensure your success.
AI Features

Webinars

Gain invaluable insights from our expert-led webinars. Watch on-demand or register to join our upcoming sessions.
View all webinars
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Upcoming
11:00 AM (EST) / 2 PM (GMT),
04 December 2025

Generative AI at work: Turning hype into measurable impact

Turning hype into measurable impact Generative AI is reshaping how we work, learn, and create, but turning hype into measurable impact...
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Upcoming
4 PM GMT,
09 December 2025

Transforming learning at every level

Flexible. Scalable. Ready for growth. End the tech stack struggle and start enabling performance that drives impact. Join Learning Pool,...
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On Demand
23 October 2025

From go-live to payoff: How to improve software ROI in real time

Practical strategies and tools to maximize adoption, cut training time, and see ROI from day one. Most software rollouts fail to deliver...