As the provider of the Learning Pool LMS, we are committed to providing a platform that is accessible to the widest possible audience
We want everyone who uses the LP LMS to find the experience rewarding. In support of this vision, we strive to make the LP LMS as accessible as possible to users whatever their level of ability. A guide to achieving this we use the Web Content Accessibility Guidelines (WCAG) 2.1. Our ultimate goal is for the LP LMS to meet Level AA standards, WCAG’s recommended level of conformance for entire sites.
Technical information about the Learning Pool Learning Management Systems accessibility
Learning Pool is committed to making its Learning Management System accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The Learning Pool Learning Management System is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
LMS-2829: Success Criterion 1.4.3 Contrast – minimum (Level AA):
When viewing the Learning Pool LMS in mobile and using the hamburger menu the placeholder text within the text box was difficult to see for some users due to an issue with the colour scheme ratio. This fails WCAG 2.1 Success Criterion 1.4.3 Contrast – minimum (Level AA).
We plan on either providing a visible label or using CSS to style the placeholder which passes a 4.5:1 colour contrast ratio by September 2020.
Status: Released on the 21/09/2020 on version learningpool-22.214.171.124
LMS-2784: Success Criterion 1.3.1 Info and Relationships (Level A) & 2.4.6 Headings and Labels (Level AA):
When viewing a questionnaire the way in which the radio buttons have been marked up within the table is too difficult for a blind user to understand.
We plan to ensure that grouped elements are marked up in a way that conveys the relationships between content and avoids the use of tables for layout by September 2020.
LMS-2750: Success Criterion 4.1.2 Name, Role, Value (Level A):
The accessibility options to increase text size and to change the colour scheme on the accessibility block are inaccessible for keyboard-only users, and screen reader users that browse both in and out of context.
We plan to add a button role, tab index and aria-labels for keyboard users by September 2020.
LMS-2824: Success Criterion 1.4.3 Contrast – minimum (Level AA):
When viewing the dual login page the buttons the colour contrast ratio does not pass the AA standard.
We are going to ensure that the buttons have a contrast ratio of 4.5:1 by September 2020.
Status: Released on the 24/09/2020 on version learningpool-12.15.31
LMS-2755: Success Criterion 2.4.4 Link Purpose – in context (Level A):
Within the reports, the link labelled ‘View Full Report’ was ambiguous for screen readers that browse in or out of context.
We will provide a descriptive link via an aria-label to give the link more context when browsing out of context by September 2020. This will ensure that users are aware of which report will be viewed.
LMS-2781: Success Criterion 1.3.1 Info and Relationships (Level A):
When using the TimeLine Format lists are being used incorrectly on the pages tested. This will be highly confusing for screen readers who want to view the nested lists by isolating the lists into a list of lists.
We plan to remove all content between the ‘Resources’ heading and the footer from list items by October 2020. This will ensure that list items are implemented correctly only where related lists of information are present.
LMS-2754: Success Criterion 2.4.4 Link Purpose – in context (Level A):
There are links on the page that open PDFs without informing the user prior to its initiation. It is also problematic for IE11 users to open such documents in the same window as the ‘back’ button on the browser cannot be initiated.
This is highly problematic for users who may be in a step-by-step process for example and will lose their browsing history.
We plan to include the document type within the hypertext to inform the user of the document type prior to its initiation by October 2020.
LMS-2748: Success Criterion 2.4.4 Link Purpose – in context (Level A):
The “Help with Cookies must be enabled in your browser” section on the landing page and also on other pages on the site have hidden link text which is confusing for screen readers.
We plan to remove the title attribute and provide descriptive hypertext via an aria-label to convey this information to screen reader users by October 2020
LMS-2746: Success Criterion 1.4.10 Reflow (Level AA):
When using the Questionnaire content is sometimes lost on the page and cannot be accessed when the user zooms in or magnifies the page.
We plan to ensure that content can be presented in a single column without a loss of content and without requiring horizontal scrolling by October 2020.
LMS-3409: Success Criterion 2.4.6 Headings and Labels (Level AA):
When using a screen reader within Glossary there are non-descriptive headings that cause issues when navigating.
We plan to ensure that all headings are descriptive and implement additional hidden information to give the headings more context for screen reader users. We will also remove the table mark-up from the search results by October 2020
Status: Released on the 12/11/2020 on version learningpool-12.15.38
LMS-3402 Success Criterion 2.4.6 Headings and Labels (Level AA):
The labelling of the checkbox on the Accessibility Block is ambiguous for users especially screen reader users. It will be difficult to understand its purpose when browsing both in and out of context.
We plan on providing a descriptive label using an aria-label by October 2020
LMS-3414 Success Criterion 1.4.10 Reflow (Level AA):
When creating a course with the TimeLine format content on the page is lost when reflow is implemented, and an internal horizontal scroll is present to read content on the page.
We plan on re-positioning the sections to correct the issue by October 2020.
Status: Released on the 22/10/2020 on version learningpool-12.15.35
LMS-3405 Success Criterion 2.4.6 Headings and Labels (Level AA):
When viewing the information option on a course page the close button will be ambiguous for screen readers browsing out of context as it may be unclear to what it is they will be closing.
We will provide users that rely on audio feedback with a title that is more descriptive so it is clear what they will be closing by October 2020.
LMS-3399 Success Criterion 2.4.7 Focus Visible (Level AA):
On the login page, there is no focus indicator surrounding the ‘Create new account’ button when browsing using Internet Explorer. This will be problematic for keyboard-only users who use the tab key as a way of navigating.
We plan to ensure there is a clear and visible focus indicator in place to allow keyboard-only users to navigate the page effectively by October 2020.
Status: Released on the 29/10/2020 on version learningpool-12.15.36
LMS-3326 Success Criterion 1.4.1 Use of Color (Level A):
When building a site webpage colour alone has been used to identify a link.
We plan to add an additional setting for the link hover underline colour by October 2020.
LMS-3471 Success Criterion 1.4.11 Non-text Contrast (Level AA):
When using the KPI Dashlets Block non-text contrast ratios do not pass the minimum requirements.
We will ensure colours on the images have a colour contrast ratio of 3:1 on its background colour by October 2020
LMS-3536 Success Criterion 1.3.1, 3.2.2 and 4.1.2 (Level A):
When a keyboard-only user interacts with the select element the page automatically chooses the first option, which causes a change of context by updating the page.
We will ensure the selected element does not update when users interact with it using the arrow keys by October 2020
Status: Released on the 15/10/2020 on version learningpool-12.15.34
LMS-3536 Success Criterion 1.3.1 Info and Relationships (Level A):
There is no indication for visual users in relation to the progress bar. Keyboard-only users, for example, will tab to the button with no indication of its purpose.
We use a descriptive, visual text indication of progress for all users and work to ensure that all users are aware that the element is interactive by October 2020
LMS-3536 Success Criterion 4.1.2 Name, Role, Value (Level A):
When using the site dual login page the expanded state of the button is not conveyed to screen reader users properly
When using a dashboard configured with the tabs blocks the aria attribute tab-list is not correct and is not a valid aria attribute. The links are currently conveyed to screen reader users as tabs when they actually function as links.
We plan to remove the tab roles from the markup of the page and allow these to function as links as expected by October 2020
When viewing the utility bar, the utility bar items were contained within a group which causes issues for some screen readers.
We plan to review the utility bar to either remove the role=group or remove the role of presentation so the correct semantics of lists are conveyed by October 2020
LMS-2784 Success Criterion 1.3.1 Info and Relationships and 2.4.6 Headings and Labels (Level A):
When viewing the questionnaire activity the way in which the radio buttons have been marked up within the table is too difficult for a blind user to understand.
We plan to ensure that grouped elements are marked up in a way that conveys the relationships between content and avoid the use of tables for layout by October 2020
LMS-3607 Success Criterion 4.1.2 Name, Role, Value (Level A):
When viewing the grid course catalogue using Internet Explorer 11 there are elements on the page that are selectable but cannot be actioned using the keyboard when using the tab command for example.
We plan to implement a fix to allow IE11 users to toggle the catalogue items by October 2020
LMS-3421 Success Criterion 1.4.11 Non-text Contrast (Level AA):
When viewing the questionnaire activity non-text contrast ratios do not pass the minimum requirements
We plan to deploy a fix to ensure all non-text element have a colour contrast ratio of at least 3:1 with the adjacent colours by November 2020
Status: Released on the 05/11/2020 on version learningpool-12.15.37
LMS-3586 Success Criterion 1.3.1 & 4.1.2 (Level A):
When viewing the questionnaire activity there are input fields that are unlabelled. This can be problematic for screen reader users who will hear the label when browsing in context.
We plan to deploy a fix to ensure all form elements are labelled uniquely and descriptively. Adjoin the input ID and the ‘for’ attribute by using a hyphen or an underscore i.e. TextBox313 or Text_Box313 by October 2020
LMS-3583 Success Criterion 4.1.2 (Level A) & 2.4.6 (AA):
When viewing a course page the ‘Open all/Close all’ elements are just span’s. This means a keyboard-only user, for example, will not be able to tab to them or action them when using IE and Chrome
We plan to add keyboard controls for custom buttons by October 2020
Status: Released on the 19/11/2020 on version learningpool-12.15.39
LMS-3727 Success Criterion 2.1.1 Understanding Keyboard (Level A):
When navigating any page on the LMS that had the back to top button the button was inaccessible and could not be tabbed to.
We plan to ensure that the link to the back to top button targets the page ID by October 2020
Status: Released on the 22/10/2020 on version learningpool-12.15.35
LMS-3732 Success Criterion 4.1.3 Status Messages (Level AA):
When navigating any page on the LMS that had the report block configured the ascending and descending buttons were not being clearly picked up by screen readers.
We plan to ensure to use aria-live to convey the functionality that takes place once the button has been initiated by November 2020.
Let us know what you think
If you continue to enjoy using the LP LMS, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Preparation of this accessibility statement
This statement was prepared on 01/10/2020 when it was first published. It was last reviewed on 20/11/2020.
The Learning Pool LMS was last tested on 24/06/2020. The test was carried out by the Digital Accessibility Centre.
The testing was based around a learner journey, which targeted the login page, web pages, dashboards, course catalogue and course pages.
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