Smarter in-app guidance, less effort: How AI is changing digital adoption

19 May 2025 Allen Garza

In today’s fast-paced, software-driven world, digital adoption isn’t just a nice-to-have—it’s critical to business performance.

But while organizations race to roll out new platforms and tools, the process of guiding users through them is still stuck in the past: manual documentation, repetitive content creation, and slow, resource-heavy localization.

It’s no surprise that teams responsible for user onboarding, enablement, and support are overwhelmed.

But what if all of that changed?

What if creating step-by-step guides, translating them into multiple languages, and documenting processes didn’t take hours—or even minutes—but happened in seconds?

That’s not a future scenario. That’s AI-powered digital adoption. And it’s here now.

Digital adoption is stuck in manual mode

Creating digital guidance content is often a painful process. Whether it’s onboarding flows, training materials, or in-app instructions for a specific business process, most of it still requires:

  • Writing step-by-step help text from scratch

  • Manually updating documentation when processes change

  • Copy-pasting into translation tools to localize content

  • Rebuilding guides for different formats or regions

For digital transformation leaders, L&D professionals, and HR teams, this creates a constant backlog of work—and slows down rollout timelines, frustrates users, and increases support costs.

Worse yet, the inconsistency in content leads to poor user experiences and missed adoption targets.

AI is no longer a trend—it’s a teammate

AI is transforming the way teams operate. It’s gone from hype to hands-on, powering real productivity gains across functions. The opportunity now is to apply that intelligence where it can have massive impact: in-app guidance creation.

Instead of thinking of AI as a magic box or future promise, forward-thinking teams are treating it as a real teammate—one that writes, translates, and documents content in real time.

That’s where OnScreen Guidance comes in.

OnScreen Guidance’s AI-powered automation

We’ve built a platform where AI doesn’t just assist—it does. Our latest innovations are designed to reduce content creation overhead, ensure standardization, and help your teams do more with less effort.

Here’s how:

AI Help Text 

Create guidance in seconds, not hours.

As you build a walkthrough, OnScreen Guidance automatically generates step-by-step help text using AI. That means no more staring at a blank screen or manually writing instructions. Just click, capture, and let AI do the rest. The help text can also be easily edited. 

Bonus: It ensures consistency and standardization across guides.

AI Translations

Translate instantly. Scale globally.

You shouldn’t need a full localization team to support a global workforce. With AI Translations, you can turn any guide into multiple languages with one click—without leaving the platform.

It’s faster, cheaper, and far more scalable than manual translation workflows.

Auto Documentation

Your walkthrough becomes your documentation.

Why create process guides from scratch when you’ve already built the walkthrough? Auto Documentation captures every step, complete with screenshots and annotations, and turns it into a ready-to-share static guide or SOP.

From onboarding to compliance, documentation is now instant and effortless.

Why it works

Other platforms offer “AI” features that help write email subject lines, notes or generate insights. That’s fine—but it doesn’t solve your real pain.

OnScreen Guidance is different. We’re applying AI specifically to digital adoption—solving the most time-consuming, repetitive parts of your workflow.

Whether you’re in Digital Transformation, Change Management, L&D, HR, or running enterprise applications at your company, we help you:

  • Reduce guide creation time

  • Maintain consistent quality across all content

  • Support global users without added overhead

  • Free up your team to focus on higher-value initiatives

Real outcomes, real fast

Our customers are already seeing results:

“We used to spend days building and translating content. With OnScreen Guidance, it’s minutes. AI Help Text alone has transformed our process.”
— Enterprise Application Director, Global Manufacturing Corp

Ready to make the shift?

You’re under pressure to deliver better user experiences—faster. Let AI do the heavy lifting, so you can lead the way.

OnScreen Guidance empowers you to automate in-app guide creation, streamline translation, and document processes instantly—without compromising quality.

If you’re ready to eliminate manual work, scale your enablement efforts, and drive better digital adoption outcomes, now’s the time to make the shift.

Smarter in-app guidance. Less effort. Powered by AI.

Request a demo here. 


Frequently Asked Questions (FAQs)

Do I need technical skills to use these AI features?

  • Not at all. Everything is designed to be intuitive and built directly into the OnScreen platform. If you can click through a process, you can build and automate guidance using AI.

How secure is my data when using AI features?

  • OnScreen Guidance is enterprise-ready and fully compliant with modern security standards. AI features operate within our secure environment and do not share or expose your proprietary data.

What’s the learning curve like?

  • When it comes to in-app guide creation, most teams are up and running in under an hour. OnScreen is designed to be simple, fast, and supportive of busy teams who need results—not another tool to manage.

What makes OnScreen Guidance different from other digital adoption platforms?

  • While other platforms may offer AI as a layer, we’ve built AI-powered automation into the core of our product. That means faster content creation, seamless translations, and instant documentation—no extra work required.
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