EcoVadis

Founded in 2007, EcoVadis has grown to become the world’s largest provider of business sustainability ratings, creating a global network of more than 90,000+ assessed companies in 160 different countries. Global supply chains, financial institutions, and public organizations rely on EcoVadis to monitor and help guide improvements in their sustainability performance and that of their trading partners.

Background

The EcoVadis solution helps customers understand their sustainability benchmark and that of the trading partners in their supply chains. Following a rigorous assessment, EcoVadis wanted to offer training and additional guidance to these customers to help them tackle and address their priority improvement areas to raise their sustainability performance the following year. 

Solution

Learning Pool partnered with EcoVadis and its digital learning platform, EcoVadis Academy, and was engaged to create a suite of compelling eLearning courses covering the four EcoVadis theme areas of: Environment, Labour and Social Practices, Ethics, and Sustainable Procurement. 

Twenty-seven courses have been developed in 9 languages (English, French, German, Spanish, Chinese, Japanese, Brazilian Portuguese, Italian, and Turkish) and are delivered through its existing LMS. At approximately 45 minutes per course, this represents around 20 hours of learning per language.

The subject content is provided by the EcoVadis team of experienced subject matter experts and is aimed at non-sustainability professionals within companies performing below the EcoVadis average scores. The training is delivered in a simple and highly engaging style with clear step-by-step instructions on how to improve their sustainability initiatives with case study examples to help the learner understand how to tackle the specific improvement topics. 

The courses are designed in Articulate Rise and include some highly engaging and interactive activities designed in Articulate Storyline. Courses comprise around ten five-minute bite-sized chapters, which are linked together via the LMS. They are mobile-friendly and have relevant accessibility features for those with disabilities.

Each course features an introductory chapter with an animated video, topic content, resources, video case studies and interviews, downloadable checklists, and an end-of-course assessment. Following completion of every chapter and an assessment score of 80% or more, the learner receives a personalized completion award.

Customers pay a subscription model for their EcoVadis program, which includes full access to eight of the courses at a basic level. At the premium level, they get access to the full suite of 27 performance improvement courses.

Response

“We have a very collaborative relationship with Learning Pool and receive access to all their specialists who provide excellent guidance, recommendations, and impactful solutions. From the outset, we have found them to be professional, pragmatic, and realistic. They are particularly strong on project management, with our weekly meetings keeping our two teams working in harmony. In addition, we have received excellent customer feedback endorsing the simple, engaging, and user-friendly courses. We very much look forward to our continued relationship with Learning Pool.”

Mark Sugden, Vice President, Community of Practice

Outcomes

Six months from the initial launch, the feedback from the learning has been very positive, with a very strong Net Promoter Score being reported. There has been over 7,000 learners to date, and the Academy currently has over 15,000 courses in progress or completed. 

EcoVadis’ next level of assessment will be to measure the impact of the learning in relation to the organization’s customer assessment and their subsequent improvement following the completion of the training.