Indeed was previously using a proprietary Docebo platform which was no longer meeting their needs. As a rapidly growing company, Indeed found that their existing LMS could not scale with their requirements, and the platform lacked much of the key functionality they needed to deliver great training across the US.
In the absence of the features they needed within the LMS, they ended up creating a complex series of workarounds in order to build a solution to work for them, which ended up being cumbersome and difficult to manage.
They realized that they needed a more flexible solution, and conducted user research with their own employees to establish what they needed in a new LMS.
Indeed quickly recognized the benefits of switching from a proprietary platform to an open-source LMS like Stream LMS, and they established a powerful collaborative relationship with the Learning Pool team. With the open-source core product, Indeed and Learning Pool were able to work together to add plugins, customizations and more to ensure that Indeed gets the exact LMS they needed rather than being burdened with a system that was not fit for purpose.
The key functionality Indeed needed in their LMS was a strong search feature. As a job search engine, they wanted this powerful search functionality to transition seamlessly into their LMS.
Learning Pool built the platform with course search front and center of the learner experience, ensuring people could easily track down the exact learning content they needed based on their role in the company, with the platforms audience functionality used to target content to specific groups of learners.
Opting for an open-source solution like Stream LMS also enabled Indeed to implement a platform that fits into the company culture. With so many busy people, employees are used to booking time directly into colleagues’ calendars for meetings and discussions, so they knew they wanted the ability to do the same thing for training. Employees can book training into their calendars directly from the LMS, removing an extra step of admin and ensuring the platform feels like part of their normal routine.
Learning Pool has also managed to make learning very contextual and customized according to the needs of specific business units, which can be controlled at the platform level by learning administrators and managers.
The learning environment is designed to be appropriate to each user, and both show them the training they need to complete as part of their roles, but also highlight recommended additional training that they may wish to tackle on top of their required activities. This means that each business unit and each specific learner feels as though the platform is speaking directly to them and their needs, and gives them what they need automatically.
