Challenge
Like all businesses, RBC needed to provide relevant, timely learning to its widespread employee base, while keeping it as engaging and accessible as possible.
It was important for the team to create training that was not only accessible on multiple devices but it also needed to support multiple languages and enable employees with various disabilities and learning needs.
They have a large team of 230 L&D professionals who support various departments throughout the business and 24 design/developers with a core team of eight, building content using Learning Pool Authoring.
This core team supports all areas of the business from compliance to leadership and induction programs and they use a range of tools and technologies to create online learning content.
Last year the core team built 114 pieces of content that are mainly delivered on RBC’s corporate LMS, or intranet.