Swiss Re

Background

Founded in 1863, Swiss Re is the world’s second-largest reinsurer. Headquartered out of Zurich, Switzerland, it now operates in 25 countries worldwide and employs more than 15,000 people.

Challenge

Swiss Re works in an increasingly data-intensive market and needs to ensure it safeguards its people, organization, and customers from the risks inherent in a digital economy. To achieve this, they created a Digital Governance Framework (DGF). The DGF ensures adherence to all relevant compliance and governance topics that relate to digital services and provides staff a simple process for risk identification and mitigation.

The challenge for Swiss Re was to effectively communicate this framework to its workforce and advise staff on how and when they should apply it. To do this, they wanted to create a lively piece of elearning to reinforce the message and leave a lasting impression.

Solution

Learning Pool designed and developed an online interactive learning experience that delivers the key messages around the DGF and how to apply this knowledge in real-life scenarios.

The animation promotes the framework, with supporting campaign materials and nudges to reinforce the key messages in an informal way. The approach comprises:

The training is hosted on Swiss Re’s Learning Management System (LMS) and can be accessed on multiple devices by Swiss Re’s 12,000+ employees globally.

Response

Outcome

The elearning has been well received by Swiss Re and around 500 members of staff have viewed the material to date, which is good for a non-mandatory piece of learning.

Swiss Re now plans to roll out the DGF course within the IT division as a mandatory piece of learning.