Tearfund is an international Christian relief and development agency based in the UK. Tearfund operates across more than 50 countries with over 50% of staff based in Africa, Asia, Latin America and other parts of the world. It works with over 250 partners including other international non-government agencies, national relief and development agencies and those who only work in their local area. Tearfund’s mission is to transform the lives of people living in poverty and its staff and partner organisations need to be resourced and trained effectively to enable them in this work.
Like many others, Tearfund previously relied heavily on global travel to build and maintain relationships, deliver training and ensure key information was made available. The last eighteen months, however, allowed the organisation to leapfrog previously held assumptions about the delivery of learning solutions.
Additionally, the induction of new starters was traditionally a face-to-face process which resulted in significant travel and time commitments for the staff delivering it. For example, at the start of 2020 inductions were held in Kenya, Jordan and Haiti between January and March.
As the pandemic hit, face-to-face training was put on hold, initially with the expectation that it would resume in a few weeks, or months. But as time went on it became clear a new way of working was needed for the long term. Establishing a new approach to the management and delivery of training, Tearfund worked with Learning Pool to ensure a smooth transition to a blended approach to learning using Stream LMS (LMS).