Having rolled Stream Learning Suite out to 250 employees in September 2019, Valvoline has witnessed a cultural shift among new starters who view Stream as a helpful tool for training and performance support. This has been indicated by an increase in the uptake of non-mandatory learning, for example, in one month they found 68% of the user population had accessed and completed activities within the platform without having been assigned to them as an action item.
Looking to the Future
Looking ahead to 2021, Valvoline’s L&D team is planning to use Stream Automation, to align the company’s marketing campaigns and promotions with the learning of its sales teams.
During the COVID-19 pandemic, the Sales Leadership team also established a need to assess sellers on their understanding of the learning content. The L&D team, therefore, built an assessment where every question mapped back to a module in Stream. For sellers that rated below a certain score, an individual Skills Development Plan was created to help them advance their understanding.
This same assessment may also be used for new starters, to be taken at six months and again at one year to help the L&D team measure the impact of its training.