Streamlining HR processes: How OnScreen Guidance enhances HRIS adoption and efficiency

Introduction

In today’s rapidly evolving digital landscape, Human Resource Information Systems (HRIS) have become indispensable for organizations of all sizes. These systems streamline a wide array of HR functions, from recruitment and onboarding to payroll and performance management. However, the successful implementation and adoption of a HRIS can be challenging. Employees often struggle to navigate new software, leading to decreased productivity, increased frustration, and a strain on HR support teams. To overcome these hurdles and fully leverage the power of HRIS, businesses are increasingly turning to digital adoption platforms (DAPs) like OnScreen Guidance.

What is a DAP and how does it work?

A DAP is a software overlay that sits on top of your existing HRIS, providing users with real-time, in-application guidance and support. Imagine a virtual GPS for your HRIS, guiding users through complex processes, offering helpful tips, and answering questions instantly. This “within workflow” assistance is the hallmark of a DAP, enabling employees to learn and adapt to the new system without interrupting their workflow.

OnScreen Guidance takes this approach a step further by offering a simple, user-friendly, no-code platform for creating and deploying interactive guides, tutorials, and support materials directly within your HRIS. This means HR teams can quickly develop and implement customized training materials without needing extensive technical expertise.

How to boost HR system adoption with OnScreen Guidance

Employee onboarding and training

OnScreen Guidance excels at simplifying the onboarding experience for new hires, making it efficient and engaging. Instead of overwhelming new employees with lengthy training manuals or classroom sessions, OnScreen Guidance provides step-by-step guidance within the HRIS itself. New hires can learn at their own pace, access support materials instantly, and complete tasks accurately from day one. This self-service approach reduces the strain on HR personnel, minimizes errors, and accelerates time-to-productivity.

Simplifying complex and infrequent tasks

HRIS often involve intricate functionalities that are not used daily. This can lead to confusion and errors when employees need to access these features. OnScreen Guidance solves this problem by providing contextual guidance directly within the application. Whether it’s processing performance reviews, managing compliance checks, or submitting expense claims, OnScreen Guidance guides users through each step, reducing errors and ensuring compliance.

Driving digital transformation and change management

Businesses are constantly evolving, and their HR systems need to keep pace. OnScreen Guidance facilitates seamless change management by providing real-time updates and support during system upgrades, process changes, or new feature rollouts. This proactive approach minimizes resistance to change, ensures smooth transitions, and keeps employees informed and confident in using the evolving HRIS.

Reducing errors and improving efficiency

In-app guidance reduces errors by providing clear instructions and prompts at the point of need. This leads to greater accuracy in data entry, compliance with HR policies, and a reduction in costly mistakes. Furthermore, by automating repetitive tasks and streamlining workflows, OnScreen Guidance frees up valuable time for HR professionals to focus on strategic initiatives.

Enhancing user adoption and satisfaction

A key factor in successful HRIS implementation is user adoption. OnScreen Guidance makes the system intuitive and easy to use, leading to higher user satisfaction and a greater return on your technology investment. Employees are empowered to find answers, complete tasks independently, and feel confident in their ability to use the HRIS effectively.

Key features of OnScreen Guidance for HR transformation

• Guides: Create interactive, step-by-step walkthroughs for any HR process, guiding users through each step directly within the HRIS.
• Tooltips: Embed tooltips with GIFs, images, and links to provide instant clarification and support for specific fields and functionalities.
• Announcements: Keep employees informed about important updates, policy changes, or system notifications within the HRIS workflow.
• Launchers: Simplify navigation and access to frequently used resources with customizable icons and links.
• AI Translations: Ensure global accessibility and inclusivity by providing guidance and support materials in multiple languages.
• Knowledge Hub: Create a centralized repository for HR documents, policies, videos, and FAQs, easily accessible within the HRIS.

Final thoughts: Choosing the right DAP for your HRIS

When selecting a DAP for your HR system, consider factors like ease of use, integration capabilities, cost, and vendor support. OnScreen Guidance stands out with its simple and intuitive interface, seamless integration with various HRIS platforms, low total cost of ownership, and a dedicated customer success manager to ensure a smooth implementation and ongoing support.

By embracing digital innovation and leveraging the power of solutions like OnScreen Guidance, organizations can unlock the full potential of their HRIS, empower their workforce, and drive efficiency and cost savings across all HR operations.

FAQs:

What is a digital adoption platform (DAP) for HRIS?
A DAP helps employees navigate HRIS by providing in-app, real-time guidance, improving user adoption and reducing errors, making HR processes more efficient.

How does OnScreen Guidance improve employee onboarding and training?
OnScreen Guidance provides step-by-step, in-app guidance for new hires, helping them learn at their own pace, reducing HR’s workload, and speeding up time-to-productivity.

Can OnScreen Guidance simplify complex HRIS tasks?
Yes, OnScreen Guidance offers real-time help for complex or infrequent HRIS tasks like compliance checks and performance reviews, reducing errors and ensuring accuracy.

How does OnScreen Guidance assist with change management and system updates?
OnScreen Guidance provides real-time guidance during system upgrades or changes, helping employees quickly adapt and stay productive during transitions.

How does OnScreen Guidance increase HRIS user adoption?
OnScreen Guidance makes HRIS easier to use with interactive guides and instant support, leading to higher user satisfaction and a better return on investment.