Based in Dallas, Texas, Steve has a long history in the online learning space, most recently as Learning Consultant for Capital One Bank where he served in the Learning Enterprise group, supporting the implementation of new learning technologies.
Speaking of his appointment, Steve said:
I’m so excited to be joining the Learning Pool team. Learning Pool has been providing innovative and unique learning solutions for many years. Their award-winning support and 98% recommendation rating is proof that they care about the customers and live by their core values. I am looking forward to supporting the success they have had in the UK and bringing that unique mix of learning technologies and customer service to the US market.
Steve brings a wealth of knowledge and years of practical hands-on experience in partnering with clients to provide creative solutions that improve business performance. In his role as Key Account Director, Steve will focus on providing strategic direction and support to some of Learning Pool’s largest global customers.
Welcoming Steve to the business, Learning Pool’s CCO, Duncan Shores commented:
Learning Pool has been aware of Steve as a well-respected member of the learning and development industry for some years. The chance to bring him on board and support our growing client base in the US was too good to pass up and we’re very much looking forward to the contribution we know he’ll make.
About Learning Pool
2019 was a landmark year for Learning Pool with highlights including increasing its client base by 30%, now serving more than 800 organizations and over 2.5 million learners worldwide, the launch of its new LXP, Stream, and the acquisition of the award-winning Oxfordshire-based innovative learning solutions provider, HT2 Labs.
We also won a vast array of awards, including Gold for Innovation at the 2019 UK Learning Technologies Awards, Gold at the International CSR Awards for our commitment to being a responsible business to the community, and Gold for exemplar customer service at the 2020 Stevie Awards.
Annual revenue growth increased by 26% last year and our acquisition of HT2 Labs saw staff numbers rise to over 200 colleagues across our Derry, Nottingham, Oxford, Belfast, Glasgow, and Boston offices.
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