- What is digital adoption?

Digital adoption is about helping people become more confident and proficient with new technology so they can use systems effectively in their roles. It is a crucial component of every job and necessary for digital transformation to be successful. More than just teaching users how to operate tools, it’s an ongoing process that ensures teams fully leverage the value of their systems. Digital adoption goes beyond simply teaching users how to manage a tool, it’s about building a deep understanding to unlock its full potential.

- What is a Digital Adoption Platform (DAP)?

A Digital Adoption Platform (DAP) is software that works alongside your existing tools, offering step-by-step guidance to help users master workflows. It simplifies training and makes adopting new technology easier for everyone.

- Who should consider using a digital adoption platform?

Those in project management, change management and learning and development roles who are planning software implementations should consider a DAP. It’s ideal for anyone looking to improve how employees use technology and maximize ROI from business tools.

OnScreen Guidance

Smarter software training made simple

OnScreen Guidance is designed to train your team to use the software your business runs on

Request a demo

Trusted by global companies

Simplify training, boost confidence

Whether you’re onboarding new hires or rolling out new tools, OnScreen Guidance simplifies software training, so your employees can learn quickly and confidently. Easy-to-follow in-app guidance makes your software training smarter.

Request a demo

The OnScreen Guidance advantage

Software training made easy, scalable, and tailored to your needs

Simple to use

OnScreen Guidance is easy to implement, with no need for complex training, coding, or certifications

Simple to support

With no installation required, you can rely on our web-based platform and dedicated success manager for support

Simple to buy

Enjoy flexible, straightforward pricing that’s scalable to your business needs. No hidden fees for implementation or server maintenance

Transform the way you train

Take the pressure off onboarding and help users gain software proficiency with ease

5x savings on training and onboarding costs

Faster onboarding gets employees up to speed faster and minimizes escalation calls

3x boost in user productivity

Learning delays are reduced, and employees are turned into skilled power users

4x improvement in process efficiency

Training development is simplified with standardized processes and real-time task guides

Your training toolbox

OnScreen Guidance provides essential features that help teams adapt to new tools seamlessly

Guides

Empower your team with clear, step-by-step instructions right within your software. From quick guided tours for new users to detailed process guides for key workflows, intuitive walkthroughs build confidence and simplify learning — improving the user experience.

Tooltips

Turn confusion into clarity with tooltips embedded directly into any web field. Visuals like GIFs, images, and links provide instant guidance to reduce errors.

Announcements

Keep users informed with real-time updates and notifications within your software. OnScreen Guidance ensures your team is always informed to reduce uncertainty as they navigate new tools.

Launchers

Simplify software navigation with customizable icons or links that guide users to essential information. These launchers enhance the user experience by simplifying navigation and resource access.

AI Translations

Make training accessible to everyone with AI-powered translations. You can deliver guides and resources in multiple languages, creating a more inclusive workforce.

Resources

Equip your team with everything they need right when they need it. The OnScreen Guidance Knowledge Hub integrates documents, links and videos directly into your software, empowering employees to stay productive without disruptions.

AI Help Text

Create guides faster with AI-powered text generation. Automatically convert recorded walkthroughs into clear, step-by-step instructions to save time, ensure consistency, and help employees get up to speed with less effort.

Auto Documentation

Effortlessly turn workflows into detailed, AI-powered process documentation. Each step is recorded and transformed into clear instructions with annotated screenshots. Easily export guides for training, compliance, and audits.

Smart technology to get users up to speed faster

Supporting a wide range of platforms, use cases, and roles

OnScreen Guidance seamlessly integrates with any web-based platform to align with your company goals and objectives

By platform

By use case

Digital transformation
Software implementation
Training and user adoption
Process improvement
Plant maintenance
Change management

By role

COE / OCM / business systems / project team
Business manager / senior executive
Training / support / business process management

Resources

Customer story

Sappi

Discover how OnScreen Guidance helps Sappi quickly create and embed guides directly into the software and platforms that power its business.

Digital transformation in manufacturing: overcoming key challenges with OnScreen guidance

Digital transformation is changing the manufacturing industry. New technologies are reshaping how companies operate.

Product sheet

Simplify your software training and onboarding processes with OnScreen Guidance - download our product sheet to learn more.

: Digital adoption is about helping people become more confident and proficient with new technology so they can use systems effectively in their roles. It is a crucial component of every job and necessary for digital transformation to be successful.

More than just teaching users how to operate tools, it’s an ongoing process that ensures teams fully leverage the value of their systems. Digital adoption goes beyond simply teaching users how to manage a tool, it’s about building a deep understanding to unlock its full potential.
: A Digital Adoption Platform (DAP) is software that works alongside your existing tools, offering step-by-step guidance to help users master workflows. It simplifies training and makes adopting new technology easier for everyone.
: Those in project management, change management and learning and development roles who are planning software implementations should consider a DAP. It’s ideal for anyone looking to improve how employees use technology and maximize ROI from business tools.

The Learning Pool Platform

Use cases

Industries

The Learning Pool Platform

OnScreen Guidance

Smarter software training made simple

Trusted by global companies

Simplify training, boost confidence

The OnScreen Guidance advantage

Simple to use

Simple to support

Simple to buy

Unlock your team’s full potential

A smarter approach to building skills and engagement

Transform the way you train

5x savings on training and onboarding costs

3x boost in user productivity

4x improvement in process efficiency

Your training toolbox

Guides

Tooltips

Announcements

Launchers

AI Translations

Resources

AI Help Text

Auto Documentation

Supporting a wide range of platforms, use cases, and roles

By platform

By use case

By role

Resources

Customer story

Sappi

Article

Digital transformation in manufacturing: overcoming key challenges with OnScreen guidance

Download

Product sheet

Frequently asked questions

Want to learn more about OnScreen Guidance?