OnScreen Guidance
Smarter software training made simple
OnScreen Guidance is designed to train your team to use the software your business runs on

Trusted by global companies







Simplify training, boost confidence
Whether you’re onboarding new hires or rolling out new tools, OnScreen Guidance simplifies software training, so your employees can learn quickly and confidently. Easy-to-follow in-app guidance makes your software training smarter.
The OnScreen Guidance advantage
Simple to use
OnScreen Guidance is easy to implement, with no need for complex training, coding, or certifications
Simple to support
With no installation required, you can rely on our web-based platform and dedicated success manager for support
Simple to buy
Enjoy flexible, straightforward pricing that’s scalable to your business needs. No hidden fees for implementation or server maintenance Unlock your team’s full potential
A smarter approach to building skills and engagement
Transform the way you train
5x savings on training and onboarding costs
3x boost in user productivity
4x improvement in process efficiency
Your training toolbox
OnScreen Guidance provides essential features that help teams adapt to new tools seamlessly
Guides
Empower your team with clear, step-by-step instructions right within your software. From quick guided tours for new users to detailed process guides for key workflows, intuitive walkthroughs build confidence and simplify learning — improving the user experience.
Tooltips
Turn confusion into clarity with tooltips embedded directly into any web field. Visuals like GIFs, images, and links provide instant guidance to reduce errors.
Announcements
Keep users informed with real-time updates and notifications within your software. OnScreen Guidance ensures your team is always informed to reduce uncertainty as they navigate new tools.


Launchers
Simplify software navigation with customizable icons or links that guide users to essential information. These launchers enhance the user experience by simplifying navigation and resource access.
AI Translations
Make training accessible to everyone with AI-powered translations. You can deliver guides and resources in multiple languages, creating a more inclusive workforce.
Resources
Equip your team with everything they need right when they need it. The OnScreen Guidance Knowledge Hub integrates documents, links and videos directly into your software, empowering employees to stay productive without disruptions.
AI Help Text
Create guides faster with AI-powered text generation. Automatically convert recorded walkthroughs into clear, step-by-step instructions to save time, ensure consistency, and help employees get up to speed with less effort.
Auto Documentation
Effortlessly turn workflows into detailed, AI-powered process documentation. Each step is recorded and transformed into clear instructions with annotated screenshots. Easily export guides for training, compliance, and audits.
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Supporting a wide range of platforms, use cases, and roles
OnScreen Guidance seamlessly integrates with any web-based platform to align with your company goals and objectives
By platform
By use case
- Digital transformation
- Software implementation
- Training and user adoption
- Process improvement
- Plant maintenance
- Change management
By role
- COE / OCM / business systems / project team
- Business manager / senior executive
- Training / support / business process management
Resources
Customer story
Sappi
Discover how OnScreen Guidance helps Sappi quickly create and embed guides directly into the software and platforms that power its business.
Article
Digital transformation in manufacturing: overcoming key challenges with OnScreen guidance
Digital transformation is changing the manufacturing industry. New technologies are reshaping how companies operate.
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Product sheet
Simplify your software training and onboarding processes with OnScreen Guidance - download our product sheet to learn more.
Frequently asked questions
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Digital adoption is about helping people become more confident and proficient with new technology so they can use systems effectively in their roles. It is a crucial component of every job and necessary for digital transformation to be successful.
More than just teaching users how to operate tools, it’s an ongoing process that ensures teams fully leverage the value of their systems. Digital adoption goes beyond simply teaching users how to manage a tool, it’s about building a deep understanding to unlock its full potential.
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A Digital Adoption Platform (DAP) is software that works alongside your existing tools, offering step-by-step guidance to help users master workflows. It simplifies training and makes adopting new technology easier for everyone.
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Those in project management, change management and learning and development roles who are planning software implementations should consider a DAP. It’s ideal for anyone looking to improve how employees use technology and maximize ROI from business tools.
Want to learn more about OnScreen Guidance?
Unlock your team’s full potential and achieve the goals that really matter to your business.