OnScreen Guidance
Released
Customize Guide start experience for end users
Authors will be able to provide a custom message to end users to help them take corrective actions.
Auto launch guides
Configure guides to run automatically when end users land on a specific page.
Support for ClientTrack
ClientTrack is a case management platform that gives customers means to improve their client experience by managing intake to exit, achieving improved outcomes, and reduce costs. Customers can now increased adoption of their ClientTrack platform by implementing OnScreen solutions on top of it.
Translations with AI updates
Authors can now translate any OnScreen Guidance content to different languages. They also have more customization options available during translations.
Support for translations to Italian and Japanese
AI Translations now support two new languages – Italian and Japanese.
Improved functional UI for Groups management
Performance improvement.
Support start and end time for announcements
In addition to dates, authors can also set the start and end time (with time zone) of announcements.
Scheduling support for announcements
Authors can now select from a list of pre-defined recurring schedules for announcements.
LXP is now supported with OnScreen Guidance
Product integration.
Coming soon
Bulk updates for Group management
Product feature
Infrastructure improvements to support large number of active users
Performance improvement.
Better alignment for tooltips preview with actual rendering
Product feature
Bulk user management
Product feature
Tooltips branding improvements
Product feature
Considering
LXP integration with OnScreen without Extension
Enable OnScreen Guidance content to run on LXP admin site without the need to install OnScreen Guidance Extension.
Notifications and reminders for new assignments
Product feature
Tasks and Checklists
Assign set of tasks for end users to complete and track.