Support

The Learning Pool Academy is a great place to come and learn how to use the tools available to you in Adapt Builder and the LMS.

But sometimes there are specific things you are trying to achieve that the user guides may not cover and this is where our forums can be a huge benefit.

These forums give you the opportunity to speak with Learning Pool staff and the wider Learning Pool community who may be able to offer help and support in achieving your specific goals.

The Learning Pool customer portal is now available for all of our customers. The portal allows you to:

• Create a case which will be routed directly to our support desk
• See a full history of all the cases that have been logged in the portal
• View a list of all of your open cases, including those that have been logged by phone and email
• Review all cases logged by you and also those logged by other people in your organisation
• See all cases closed in the last two months
• View release notes that provide you with updates about new features
• Have direct access to our Academy and Customer Charter

Want to learn more about Adapt? Everything from components, menus, extensions and themes. Visit the learning Pool Academy and get helpful tips and advice.

Want to learn more about Totara Learn? From Totara12 to Course and User Management. Visit the learning Pool Academy and get helpful tips and advice.