Comprehensive learning solutions for telecommunications organizations

Optimize telecomm employee performance with data‑driven workplace learning technologies.

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Learning Pool is changing how telecommunications businesses solve their biggest employee performance challenges

We’re doing it with data-driven learning technologies that apply insights into who a learner is, what they know, and what they need to do. By aligning learning to individual needs and business objectives, we make telecomm training smarter.

Onboarding

Get new hires performing faster with learning that minimizes time to contribution.

Compliance

Minimize risk with adaptive compliance training that guarantees mastery.

Upskilling

Develop and retain your people with learning that closes skills gaps in your organization.

Discover our Contact Center Library

Our Contact Center library is designed to get learners up to speed quickly in order to deliver excellent customer service in the fast-paced telecommunications industry.

Supporting microlearning for just-in-time boosts or a more immersive learning journey, our contact center modules are designed to fit into your daily routine

Interactive

Gamification and a story-driven design bring real-world scenarios to life, helping to reinforce learning through knowledge application.

Effective

Built-in refresher training shortens time spent on recurring compliance training and content can be drip-fed to keep training requirements simple.

Adaptable

Learning Pool-authored content allows you to add your branding, change images, edit colors and fonts, reference internal policies, and emphasize your message to make the course content truly your own.