A comprehensive learning platform for telecommunications

Learning Pool helps global telecom companies keep a competitive edge by upskilling their workforce with learning that is personalized and purposeful to prepare them for a better tomorrow.

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Learning Pool is changing how telecommunications companies get their people performance-ready with learning experiences informed by the use of intelligent data.

Today’s telecommunications industry is one of the most dynamic and challenging to work in. Rapid regulatory changes and emerging high-tech products are increasingly putting employees’ technical skills to the test. To better equip telecom professionals with the skills needed to adapt to new processes, tools and technology quickly, they need learning experiences that foster a culture of continuous learning. Learning Pool delivers a “one-size-fits-one” experience at scale by applying insights into who a learner is, what they know, and what they need to do to learning in real-time. By aligning learning to both personal goals and business objectives, we deliver extraordinary outcomes for individuals and organizations alike.

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Turn new hires into extraordinary performers with onboarding training that minimizes time to mastery

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Drive extraordinary growth through compliance that builds trust inside and out of your company

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Identify the extraordinary talent in your company and develop the next generation of leaders

Discover our Contact Center Library

Our Contact Center library is designed to get learners up to speed quickly in order to deliver excellent customer service in the fast-paced telecommunications industry.

Supporting microlearning for just-in-time boosts or a more immersive learning journey, our contact center modules are designed to fit into your daily routine

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Gamification and a story-driven design bring real-world scenarios to life, helping to reinforce learning through knowledge application.

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Built-in refresher training shortens time spent on recurring compliance training and content can be drip-fed to keep training requirements simple.



Learning Pool-authored content allows you to add your branding, change images, edit colors and fonts, reference internal policies, and emphasize your message to make the course content truly your own.

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