Why AI translations matter more than ever
Rolling out new software is never simple. Doing it across five countries? That’s a different story.
Now you’re juggling multiple languages, training timelines, and time zones. You’re counting on every team to follow the same process and use the same tools the right way. And if the guidance is only in English?
Good luck.
That’s why more organizations are rethinking their software adoption strategy, especially when supporting a global team. Because digital adoption doesn't stick if people don’t understand the instructions.
Enter AI content translation.
OnScreen Guidance makes it easy and simple to localize in-app guides and tooltips in seconds. No manual rewriting or extra software. Just fast, automatic translation built into your workflow, so your people get support in their language right when they need it.
The problem: English-only support slows global teams
Let’s say your company just rolled out a new procurement system. The training guides are solid. The in-app walkthroughs are helpful. But everything is in English.
What happens?
- Teams in France miss critical steps
- New hires in Brazil submit tickets for tasks they should be able to do
- German users ignore the system altogether because they’re unsure they’re doing it right
The rollout stumbles. Productivity dips. Support requests pile up.
Even your best global workforce solutions fall flat when users can't understand what they’re being asked to do.
Language gaps are more than just a localization issue. They're a digital adoption blocker.
The solution: Built-in AI translations
OnScreen Guidance solves this with AI content translation baked right into the platform. Authors can create walkthroughs and guides in one language, then instantly translate them into others using AI.
That means:
- No back-and-forth with translation vendors
- No copy-pasting into Google Translate
- No extra work for your busy project teams
Just fast, reliable translations for any multilingual workforce.
You can localize once and publish to users around the world. It's one of the easiest ways to scale your software adoption strategy across locations, teams, and roles.
Use case: Scaling a global rollout
Imagine you're leading an HR system rollout for a multinational company with offices in the US, Spain, Singapore, and Poland.
Normally, that would mean coordinating four separate training timelines, managing manual translations, and sending help desk instructions in multiple formats.
With OnScreen Guidance, you create the process guide once. Then, with a few clicks, you translate it into Spanish, Polish, and Simplified Chinese.
Now every employee, no matter where they work, sees the same clear, step-by-step guidance in their own language.
No extra headcount and no delays. Just a smoother, smarter way to support your global team.
Why it matters
Global workforces are becoming the norm, not the exception. And most of them aren’t English-first.
If you want to scale adoption, boost engagement, and reduce support costs, you need to meet people where they are. This means starting with the language they speak.
That’s why AI translations matter more than ever.
They help you:
- Improve productivity by removing guesswork
- Reduce training time and support tickets
- Increase system confidence for non-English speakers
- Standardize process adoption across geographies
- Support compliance with consistent, local-language documentation
You don’t need to be a language expert or build a localization team. You just need smarter tools that take care of the heavy lifting.
Built for enterprise, ready for the world
OnScreen Guidance isn’t just a digital adoption platform. It’s built to support global businesses from day one.
That includes:
- AI translations for walkthroughs, tooltips, resources, announcements, launchers and even static guides (i.e., documentation)
- Support for many languages (e.g., English, Portuguese, Spanish, French, Turkish, Simplified Chinese, Russian, German & Czech)
- Easy updates, so translations stay in sync with the original content
- Tools for authors to preview and tweak translations as needed
You get all the benefits of an enterprise-grade global workforce solution without the usual complexity. And because our translations are powered by AI, they're faster and more scalable than manual methods.
Real results, fewer headaches
Localization used to be slow, expensive, and siloed. It delayed rollouts, drained resources, and often left frontline employees without the guidance they needed.
Now? You can translate an entire onboarding flow or compliance process in minutes.
Teams across continents can follow the same process with confidence.
Your software adoption strategy gets the boost it needs, and your users get the support they deserve.
Quick recap
If your teams work across borders, your software guidance should too.
AI-powered translations in OnScreen Guidance let you scale in-app support without scaling your workload. That means:
- Instant localization for in-app guidance
- Better adoption across regions
- Less friction for users and trainers alike
- More consistency in how processes are followed
That’s what a modern global workforce solution should look like.
Ready to see it in action?
Supporting a multilingual workforce doesn't have to be a massive project.
With OnScreen Guidance, you can start translating content today and roll out updates globally tomorrow.
Request a demo to see how our AI content translation features can help your team scale faster, train better, and support every employee in the language they understand best.
