Inspired by RBS’s L&D team, who suggested a puzzle piece collection function, we designed the module to reward learners with pieces of the RBS ‘Blueprint for Success’ for completing activities. The pyramid image built up gradually to deliver key information at the end of the module, working as an incentive for learners to complete it. This puzzle feature, along with the bespoke activities woven throughout the topics, gave a gamified feel to the module.
Finally, we used a range of interactive screens to present content in an engaging way. RBS provided a number of videos for us to feature which helped to bring some of the key learning points to life such as the content on the RBS brand.
To meet RBS’s accessibility requirements, we created a PDF version of the course which included transcripts of the videos.