Contact center staff need to get up to speed quickly and stay there. Our CPD-accredited modules are designed to be consumed through microlearning and space practice to ensure staff can fit learning into their daily routine and are nudged to promote retention and recall
By asking Flo, our AI-powered, virtual learning assistant, learners can quickly search, find and launch specific learning content at their point of need to deliver brilliant customer service time and time again
Built in Adapt, our leading-edge authoring tool, the content is fully editable. You can add your branding, change the images, edit colors and fonts, reference internal policies, emphasise your messages and make it truly your own
We know that for learning to become knowledge it needs to be engaging so we ensure that all our courses are relevant and focused. With responsive design, our content will also work wherever and whenever you need it; across mobile, tablet and PC
Keeping pace with change can be difficult which is why Learning Pool are constantly reviewing and updating our catalogues so you don’t have to. And when our catalogues grow and new modules are released, you can access them straight away, for free!
Get started by telling us what you need and one of our team will be in touch very soon.
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