Immersive learning you can bank on: How NatWest saved £5m!

Discover how immersive learning transformed reward and performance at scale

In this exclusive webinar, leaders from NatWest Group will share how they reimagined reward and performance through a bold, immersive learning campaign, delivered at pace and scale.

We’ll explore how a media-rich blend of video, simulation, and smart data gave 12,000 leaders the confidence, skills, and tools to make fairer, more accountable pay and bonus decisions. The results speak for themselves:

• 61% reduction in appeals
• £5.04 million in estimated cost savings
• 20% increase in leader confidence
• A measurable shift in pay distribution across the organisation

What you’ll learn

How NatWest built a compelling, scalable learning experience in just 10 weeks, featuring:

• A video-based simulation with 16 unique pathways
• AI-powered coaching conversatioans
• A viral teaser trailer and high-impact virtual launch
• The role of behavioural design in challenging bias and promoting more inclusive decision-making

🎤 Meet the Speakers

Learn directly from the team behind NatWest’s award-nominated campaign:

• Graeme Tait – Senior Learning Designer, Learning Pool

• Robert Taylor – Senior Storyline Developer, Learning Pool

• Alan Ferguson – Leadership Curriculum Lead at NatWest Group

• Kimberley Rodrigues – Learning Effectiveness Lead, NatWest Group