An all-encompassing approach
Learning Pool Platform offers Guide Dogs everything it needs to design and deliver personalized and engaging learning experiences through a social and smart user interface.
Learning Pool Automation has enhanced the learner experience by delivering emails to confirm that learners have achieved certain badges throughout their learning journey. Guide Dog also uses the automation tool to:
- Deliver campaign content cards and confirm completion, badge awarding and praise with learners and their manager.
- Recognize when learners complete a certain amount of non-assigned content to praise their discretionary effort.
- Recognize when a learner progresses to the next level in their competencies.
- Confirm the issue of certificate and digital badge when a learner graduates from Guide Dogs Academy – within the email, they also receive information on how to share their badge on LinkedIn and add it to their email signature.
The data available to Guide Dogs through Learning Pool Learning Record Store (LRS) has been groundbreaking. By reviewing and understanding their learners’ unique pacing differences and the way they consume content has enabled Guide Dogs to adjust from a weekly prescribed path to a sectioned approach with guidance time frames.
By utilizing both Learning Pool Analytics and Google Analytics combined, Guide Dogs is gaining deep insight into its learners’ behaviors away from the literal completion data that was looked at previously. This is critical to enable them to make strategic developments, which move the dial towards real culture change and initiatives with meaningful results.