Learning Pool celebrates five years of success at Stevie® Awards for Sales and Customer Service 

Marking five years of customer service excellence, Learning Pool scooped the Bronze award in the ‘Customer Service Success – Business Services Industries’ category.

Boasting 24/7 customer support provided to a global customer base, a dedicated Customer Account Executive and a 98% customer recommendation rate spanning more than a decade, Learning Pool’s unrivaled customer service and client engagement have been rewarded over the last five years with awards for the highest level of customer success. 

Now in its 18th year, the Stevie® Awards for Sales and Customer Service are the top honors for customer service, contact center, business development and sales professionals. In this year’s judging, Learning Pool was commended for remaining customer-centric all while delivering an impressive growth strategy year after year.

“Learning Pool serves as an outstanding example of growth and success. The noteworthy aspect lies in the substantial increase in Annual Recurring Revenue, attributed to impressive employee retention rates ensuring high customer satisfaction. Additionally, Learning Pool contributes to cost reduction and lowers CO2 emissions, making it an overall excellent organization.”

Earlier this year, Learning Pool acquired Florida-based OnScreen, adding its flagship Digital Adoption Platform (DAP) to its enterprise portfolio, bringing market-leading DAP functionality to its customers and a smarter way to onboard new employees. 

Global SVP, Customer Success, Kate Yulis said, “At Learning Pool, we’re committed to providing a world-class customer experience. Our company value of ‘doing the right thing’ is embedded in every interaction we have. Being honored for the fifth year in the Stevie® Awards for Sales and Customer Service is a testament to the hard work and continued dedication of our team.”

“The high scores given the winning nominations in this year’s competition are evidence of the high levels of achievement portrayed in them,” said Stevie Awards president Maggie Miller. “We join with the judges and all members of the Stevie Awards community in congratulating and celebrating the winners for their accomplishments.”

About Learning Pool

Learning Pool creates learning experiences that deliver extraordinary outcomes for companies and their people. Global organizations choose Learning Pool for data-driven digital learning solutions that help optimize employee performance. Learning Pool’s passion for impact, innovation, and people is why they stay. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool helps to develop an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.

About The Stevie® Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business.  Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more.