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Learning Pool helps Girlguiding empower volunteers to provide exceptional experiences

Learning Pool is delighted to have partnered with the UK charity, Girlguiding to offer a more comprehensive digital learning solution to its 100,000 volunteers.

Girlguiding is the leading charity for girls and young women in the UK. Through fun, friendship, challenge and adventure, the organization empowers girls to find their voice, inspiring them to discover the best in themselves and to make a positive difference in their community. Supported by 100,000 volunteers, almost 400,000 girls meet regularly as Rainbows, Brownies, Guides and Rangers throughout the UK. 

As part of an ambitious new strategy to improve the learning experience for its volunteers and to continue to empower them to provide exceptional experiences for its girls and young women, Girlguiding established a need for a new digital learning solution. The platform is to be used for both mandatory and non-mandatory training, as well as for the management of internal qualifications and will help the organization track learner engagement and completion rates, whilst adding flexibility to the learning and reducing the administrative burden for its volunteers. 

In  2019, Girlguiding worked with a digital UX agency to conduct a 12-week Discovery to help identify user needs, as well as a vision for the platform. Through this, an L&D ambition to support and enable all volunteers to achieve their potential through high-quality, accessible, rewarding and impactful learning opportunities was identified. 

During the Discovery, a number of user stories for the varying volunteer roles at Girlguiding were developed, and against which a number of Learning Management Systems were benchmarked. After a rigorous tender process, Girlguiding awarded Learning Pool the contract to provide them with an LMS that will exist as the Girlguiding’s main platform for all its learning 

Girlguiding will also use Learning Pool’s award-winning authoring tool, Adapt Builder to create its own content going forward, as well as our LMS Pulse; a plug-and-play solution that triggers automated and personalized workflows for learners.


Arnika Knight, Volunteer L&D Manager at Girlguiding said:

We are thrilled to be partnering with Learning Pool for our digital learning platform. Throughout the procurement process we were impressed with their professionalism, care and understanding of our organizations needs. The platform is incredibly impressive with a huge range of functionality, customization and loads of fun and creative features. We can’t wait to get started and launch this to our volunteers.


About Learning Pool 

At Learning Pool, we help clients deliver exceptional performance with pioneering online learning platforms, creative content and powerful analytics. We have a fresh approach to partnering with our customers; one that makes a real difference with a 98% client recommendation rate. 

Learning Pool is a full-service online training provider, offering courses, tools, and content creation to over 800 organizations and 3.5 million learners around the world. Annual revenue growth increased 34% last year and our team has grown to 200 colleagues across our six global offices. 

We also won a vast array of awards, including Gold for Innovation at the most recent Learning Technologies Awards, Gold at the International CSR Awards for our commitment to being a responsible business and scooped Gold for Customer Service Success at the 2020 Stevie® Awards. It’s not all about the awards though. We deliver on our promises and listen to customers, constantly looking at ways to improve and innovate, to delight clients and make sure Learning Pool is a fantastic place to work. 


About Girlguiding 

Girlguiding is the leading charity for girls and young women in the UK, with nearly half a million members. Thanks to the dedication and support of 100,000 amazing volunteers, we are active in every part of the UK, giving girls and young women a space where they can be themselves, have fun, build brilliant friendships, gain valuable life skills and make a positive difference to their lives and their communities. We build girls’ confidence and raise their aspirations. And give them the chance to discover their full potential and encourage them to be a powerful force for good. We give them a space to have fun. And also run Rainbows (5–7 years (4-7 in Ulster)), Brownies (7–10 years), Guides (10–14 years) and Rangers (14–18 years). Registered Charity No 306016.

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