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onboarding experience

The secret to a seamless onboarding experience 

In an ever-changing, remote world of working, it’s no secret that candidates have more choice than ever when searching for their next opportunity. As a result, the onboarding process is now a crucial part of initiating a new hire into the company and ensuring they become long-lasting talent.

The first few days in a new job can be overwhelming. For many reasons, creating a seamless onboarding experience serves both the individual and their new company. For the new hire, it’s an opportunity to learn more about their new company – its brand, ethos, internal processes and how their new role will play a part in helping them achieve long-term success. For the company, it’s not only about getting a new hire up to speed quickly and efficiently, it’s also about nurturing new talent and equipping them with the tools they need to perform well.

According to Gallup, 88% of employees believe their onboarding experience could have been improved and data gathered by the Society for Human Resource Management (SHRM) suggests that employee turnover can be as much as 50% in the first 18 months of employment. Creating a seamless onboarding experience is a sure way of maximizing success and improving employee engagement and retention in the long run. Here’s how.

Leverage data analytics to measure your onboarding success

Onboarding isn’t a one-time event; it’s an ongoing process. Regularly measuring the impact of your onboarding program is vital for ensuring its effectiveness. This might involve tracking metrics such as employee retention rates, time-to-productivity, or new hire satisfaction surveys. By analyzing this data, you can identify areas for improvement and continuously refine your onboarding program.

Add personalization

As with most things these days, a one-size-fits-all approach to employee onboarding rarely works. Incorporating elements of personalization by tailoring the experience to the individual’s department, job role and capabilities will make the process more engaging and relevant and help the new hire feel more valued from the very beginning.

Adopt a multi-faceted approach

The most effective onboarding programs incorporate a blend of learning methods. Social learning, where new hires can connect with colleagues and ask questions, can be invaluable for fostering a sense of belonging. In-person events, like team lunches or welcome gatherings, can help break the ice and build camaraderie. Mobile learning allows new hires to access information and complete tasks on the go, making the onboarding process more flexible and convenient.

Employ a digital onboarding approach with a learning platform

One of the surest ways of streamlining the onboarding experience is by implementing either a digital adoption platform or a learning platform. Digital platforms represent a more cost and time-effective of onboarding new hires, automating previously manual tasks and offering a more targeted experience.

Discover how Learning Pool’s data-driven solutions are turning new hires into high performers with a smarter approach to onboarding.

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