7 April 2016
4 April 2016
If only everything worked together…
In the past, customer service training would have been delivered as a classroom event and not all teams would have attended. By creating an...
Having a positive user experience is at the heart of successful and memorable learning. Many of the customers with whom I have personally...
3 April 2016
Hand-in-hand with e-learning are the efficient communication tools that sit alongside it. E-learners can contact their instructors through...
In this guest blog, tech writer Allie Cooper shares her take on how today’s organisations can implement talent management using the latest...
2 April 2016
The concept of e-learning can seem suspiciously foreign and bizarre to those who did not grow up in the Digital Age, or to those who have...
1 April 2016
Norwood’s main target audience is their front line staff, ranging from support workers in residential or supported living care homes to...
I’m often challenged by teachers and trainers to provide a list of ‘scientific theories’ which can be used to change current practice, so...
In this guest blog, Sunderland City Council’s Workforce Development Manager Dave Sharpe, shares the 8 steps that were put in place to roll...
18 March 2016
First impressions? Just like the first few days of any job, my first days at Learning Pool were pretty daunting. I had been taken out of my...
15 March 2016
Learning Pool secured the winner’s trophy in this closely contested category because of our excellent customer retention rate and ability...
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