Our team is filled with people who have a real passion for customer satisfaction. Here’s a snapshot of the support our members enjoy:
Support from Learning Pool doesn’t enforce arbitrary limits – we’re committed to helping address the issues regardless of the cause.
The customer care you’ll get from our team is second to none. If something’s not quite right, or you just need guidance, we will work really hard to put things right.
Our promise, we’ll always:
With your own Learning Consultant, a project team behind you and full end-user support, we are with you every step of the way to make sure your journey with Learning Pool is a success.
We’re here to help and our free online training academy offers a fantastic, always-on resource to help you get the very most out of the solutions we provide.
Packed full of videos, demos and guides, you can take part in real-time activities such as live webinars, forum discussions and live chats and you’ll contribute to the development of the learning through online feedback and evaluation activities. The Academy is a really active forum with lots of peer support and of course, our support team are always on hand to answer your questions or show you the best way to do something.
Available from 08:00 to 01:00 GMT Monday to Sunday, including bank holidays. [email protected]
Available from 08:00 to 01:00 GMT Monday to Sunday, including bank holidays.
+44(0)345 074 4114
Find out more by clicking here.