We are proud to be certified to the international standard for information security, ISO 27001
A copy of our certification can be viewed here and our Commitment to Security Policy here.
We are also Cyber Security Essentials Certified. You can view our certificate here.
In addition to hosting information on AWS, Learning Pool has completed an independent third-party audit of its own management and data systems.
This audit involves a rigorous review of our technology infrastructure and operational processes, and represents our commitment to customer security on an ongoing basis.
More information on ISO 27001 is available here.
Learning Pool’s physical infrastructure is hosted and managed within Amazon’s secure data centers and leverages Amazon Web Services (AWS) and Amazon Elastic Compute Cloud (EC2) technology.
The data is physically stored on servers in the UK and backups are completed every day with a retention period of 7 daily, 4 weekly and 12 monthly database backups. For file system backups we have a 14 day retention policy.
Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.
Amazon’s data center operations have been accredited under:
• ISO 27001 and ISO 27017/8
• SOC 1, SOC 2 and SOC 3 / SSAE 16/ISAE 3402
(previously SAS 70 Type II)
• PCI DSS LEVEL 1
AWS also has given special attention in the USA and EU to comply with any new or changing regulations, such as:
• Sarbanes-Oxley (SOX)
• Safe Harbor / Privacy Shield
• DOD SRG
• EU Data Protection Directive (GDPR)
A full list of Amazon’s certifications is available here.
All communication between Learning Pool servers and the client browser is secured using the industry standard Transport Layer Security (TLS).
Learning Pool support the most relevant and secure level of TLS (currently 1.1 and above).
The connection supports encryption using AES-256 CBC with SHA256 for message authentication and ECDHE RSA as the key exchange mechanism.
All user passwords are hashed. Hashing passwords means we don’t have access to the original passwords, nor does anyone else.
So even if our database were compromised, everyone’s passwords would stay secure.
Learning Pool conducts annual third party penetration testing on its systems to validate and confirm that there are no technical vulnerabilities that may have been missed.
Executive summaries are also available on request.
For more information about our security policy, please email firstname.lastname@example.org
+44 207 101 9383
US +1 857 284 1420
+44 345 074 4114*
US +1 844 238 5577
* call charges vary depending on your provider