Partnering with Learning Pool, the Council used the company’s Stream LMS to launch ILEARN. Its aim is to offer staff a much wider range of learning materials, including their traditional seminars, e-learning courses and other resources such as slides, video guides, PDFs and links to external curated resources.
Some of the courses available are made up using collections from Stream Content Library, including Adult Social Care, Public Sector, and Future of Work. Using the company’s award-winning Stream Authoring tool, the Council has also been able to add bespoke touches to the content giving it Enfield branding, relevant contact details, and where applicable ensuring the content represents the Council values.
The Council has also been able to tap into additional functionality to elevate the use of the system. Significantly the appraisal function has been used to formalise and bring to life the Council’s performance development reviews (PDRs). Previously, the PDR process was held locally by managers but there was little organisational input on how and when they were carried out and no real visibility as to whether they were actually taking place.
In recent years, the Council has undergone a shift to promote key behaviours and values and they have been able to build these into the appraisal process using Stream LMS. This has enabled them to reinforce the message and embed the behaviours. Also using Stream LMS, the Council now has a clear and structured competency framework that allows staff to make the link between a competency and their job role, identifying areas for improvement and completing the competency lifecycle which then links learners back to a personalised learning plan.
Most recently, the ILEARN system has undergone a rebrand. Learning Pool has worked alongside the Council to create a new logo, as well as develop a new visual identity which saw the system become simpler to navigate with a cleaner interface. Alongside this, the onboarding process for new starters has been refined, making accessing training clearer and more prominent within the system.